Bob Bell Chevrolet in Baltimore including address, phone, dealer reviews, directions, a map, inventory and more

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1 Kane St
Baltimore, MD 21224

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Sales: 888-903-1548

Used Cars: 888-865-2040

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Bob Bell Chevrolet

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

388 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service

Reviewed by Paula Ellis from Dundalk, MDNovember 19, 2021

Went in for my normal oil change on November 13th & they were great. The young lady at the service department, Jamie is always so knowledgeable & helpful. I would buy another car there but I love the one I have. Thanks Bob Bell for the wonderful staff there, I greatly appreciate them. Paula Ellis Dundalk 😀

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Paula, thank you for the kind words about our dealership. Have a great day! - Bob Bell Chevrolet of Baltimore

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

The Service Center is HORRIBLE!!!

Reviewed by Anthony Mitchell from Dundalk, MDNovember 15, 2021

ZERO stars!!! This may very well be the LEAST COMPETENT service center in the country! My car failed the emissions test because the engine light was on. I had to take it back two more times after it was supposedly repaired!!! The engine light came on AGAIN within two weeks of it’s so called repair…. AVOID LIKE THE PLAGUE!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for providing your feedback and letting us know about this issue, Anthony. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (443) 407-1778 and we'd be happy to help you out. Cheers, Bob Bell Chevrolet

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

mislead

Reviewed by Cliff Davis from Diundalk, MDSeptember 27, 2021

Waited 14 months for my car to come in. The entire time I thought the price was going to be the same as MSPR. Discussed with the salesman several times and was assured the price wouldn't change. The day I was to pick the car up they added 5K to the MSRP. Will never buy another vehicle from Bob Bell again!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Bob Bell Chevrolet

Bob Bell Chevrolet serving Baltimore MD! We built our positive reputation over the years by consistently treating our customers with courtesy and respect and conducting business in the most ethical and honest fashion. We are #1 in total customer experience and we have the largest selection of new and certified used cars trucks and SUVs in Maryland. Come See Us!

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