101 N PHILADELPHIA BLVD
Aberdeen, MD 21001

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Sales: 410-297-7943

Used Cars: 410-297-7943

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 9:00am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Preston Chevrolet of Aberdeen

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They promised a second key, scheduled an appointment 2

Reviewed by Darby Cox from Elkton, MDApril 03, 2025

They promised a second key, scheduled an appointment 2 months later only to for them to cancel it saying it's on "back order" terrible customer service, avoid.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

They promised a second key, scheduled an appointment 2

Reviewed by d2368April 03, 2025

They promised a second key, scheduled an appointment 2 months later only to for them to cancel it saying it's on "back order" terrible customer service, avoid.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I recently had the unfortunate experience of dealing with

Reviewed by JMoranRealEstateApril 03, 2024

I recently had the unfortunate experience of dealing with Preston Chevrolet, and let me tell you, it was nothing short of a nightmare. From the moment I walked in, I was greeted by a team of salespersons who seemed more interested in their own agenda than helping customers. Joanne, Brandon, Chuck, and especially Jack Skeleton, were all equally unhelpful and fake in their demeanor. Communication was a challenge from the get-go. It felt like pulling teeth just to get a coherent response out of any of them. It's as if they were trained in the art of dodging questions and avoiding straightforward answers. To add insult to injury, their vending machines were empty, leaving me parched and frustrated during what was already a taxing ordeal. But that wasn't even the worst part. Despite their promise of a cash offer to buy my car, they conveniently "forgot" to honor it when I returned within the stated expiration date. It was as if they thought they could pull a fast one on me and I wouldn't notice. Well, I did. Overall, my experience at Preston Chevrolet was just plain weird. From the lackluster customer service to the empty vending machines and broken promises, I wouldn't wish this ordeal on my worst enemy. Save yourself the headache and steer clear of this place.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Preston Chevrolet of Aberdeen

The Preston Automotive Group is your Dealership for Life, and as your Dealership for Life, we work tirelessly to develop a long-term relationship with you and your family. You can receive valuable discounts, complimentary service, and premium membership as a preferred customer. There are three different levels to the Preston for Life program; Gold status, VIP status, and Diamond status. All of these levels come with an engine guarantee, multi-point inspections, pre-vacation vehicle check-ups, auto body shop estimates, two sets of keys, in addition to shuttle services. You will also be the first to know about any and all upcoming Preston promotions and events.

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