Billy Navarre Chevrolet in Sulphur including address, phone, dealer reviews, directions, a map, inventory and more

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1620 Beglis Pkwy
Sulphur, LA 70663

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Sales: 337-476-2027

Used Cars: 337-313-4958

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Billy Navarre Chevrolet

Overall Rating:

4.1 (out of 5)

74% recommend this dealer

31 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Happy Customer

Reviewed by Mimi Pat from Sulphur, LouisianaAugust 19, 2021

Thank you Garan in Sales, and Ryan, Service Advisor,for finding my dream car. Everything was handled with efficiency and courtesy making my purchase a happy experience. Great dealership and staff, and I felt at home. They were so patient and helpful with my many questions. Love my Blazer RS. Thanks Guys for everything!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.5 (out of 5)

Again, back to being treated poorly.

Reviewed by Jessica Nash from Sulphur, LAJune 12, 2021

Again, I have a super annoying and frustrating experience with Billy Navarre when it comes to servicing my THIRD vehicle I have bought from there. It started when I called stating I had a problem with my car shaking terribly when driving. Like I can?t even talk on the phone because my voice is shaky, type shaking. I put in a call to a lady, she was friendly, but immediately shot me down when I asked if I could have a loaner if my car needed to stay over. She told me, ?Sorry, we have no loaners.? I pleaded with her to double check, because if my car had to stay, I have 3 kids and that is my main vehicle. She assured me she would work on it. I didn?t hear any yay or nay, so thought maybe it was taken care of. It wasn?t. I text my car salesman, who seemed very underwhelmed with helping me this time. He did end up speaking with some people, and called to let me know if I needed to keep it over, he had a car if I needed one. His tone seemed annoyed. I won?t deal with him again. Dorian was great. He was very patient and informative. He let me know my car needed a part that would need to be ordered, and had the cost broke down for me. He let me know he would call as soon as the part comes in. Overall. My biggest complaint is the customer service here, once again. A little goes a long way. All I?m asking for, is what I WAS PROMISED, when I purchased my vehicle from y?all. No one should feel like they don?t matter at a place you?ve easily spent more than $100,000 in the last 5-6 years. I?m tired of being treated this way and having to get upset, at 24 weeks pregnant, just to be told and helped like I should have FROM THE BEGINNING. My husband and I have decided, next car, we will be going elsewhere. I?m done being treated like I don?t matter.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.7 (out of 5)

Oil change

Reviewed by Marilyn Hieronymus from Merryville, LAApril 17, 2021

A little communication problem I think but when I went back the manager took care of everything quickly

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Please contact Michael Perry at 337-513-0495 if you have any questions/comments/concerns.

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

About Billy Navarre Chevrolet

Dedicated to serving all your automotive needs
For us "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:
You'll find all the information you need to buy a car right here on our website.
Search through our extensive selection of new and pre-owned vehicles.
Request a price quote on a new vehicle of your choice.
Visit our departments. Our friendly professional staff will exceed your expectations for personal service.

We look forward to seeing you soon!

Ready to buy? Get a price quote before visiting the dealership.

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