Chevyland

Chevyland completely mishandled a major engine failure on my 2021 Silverado. They gave me incorrect information about GM cost assistance, never submitted the required case, ignored GM’s attempts to contact them, and still told me GM had “approved” 15%. GM confirmed none of that was true. I attempted to speak with the service manager for clarification, but my call was never returned. Instead, I continued receiving explanations from the advisor that did not match GM’s documentation. After quoting me $6,674 to $9,886, they pressured me to authorize a teardown based on an approval that didn’t exist. I lost over two weeks, more than $1,000 in rental fees, and ultimately had to tow my truck out because the dealership’s lack of honesty and follow-through left me with no other reasonable option. Avoid this service department for anything serious.

Quinton was super awesome and got us a car we loved for a great price!! :)

Buyers beware! I bought a used car from Chevyland at the end of September and it broke down before the first payment cleared the bank. I have had it in their service department twice and they have basically told me they don't know what to tell me and I might want to get another opinion. Be sure and get the extended warranty. So thankful I did. So much for the salesman's pitch that they stand behind their sales.