Supreme Chevrolet West in Plaquemine including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

23085 LA-1
Plaquemine, LA 70764

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Sales: 877-491-6650

Used Cars: 888-480-3135

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 5:30pm

Reviews of Supreme Chevrolet West

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

132 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Looking to buy a vehicle. This is the place

Reviewed by Randy Badgley from Plaquemine LaNovember 19, 2021

I was looking for a Camaro to buy. And The car I wanted was at this dealership. I wasted a whole day with a my financial lender and I called them back and advised the Sales lady Danial That my personal financial person didn't come thru for me . Danial said let me get our finance department on it for you. WOW they had me approved for the loan within a hour. And had me financed 20 percent interest cheaper than my person on the financing and also was able to buy the car from Supreme Chevy West within a few hrs after Talking to Danial . She was great and her co workers in the financing department was also great. This dealership really cares about there customers.and work hard to get you the best financing on your new car. And very friendly people.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Supreme Chevrolet West Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Very dissatisfiedl

Reviewed by Betty from Baton Rouge November 19, 2021

I just can’t believe the poor customer service that I received after brought my car in for repair ! I’ve gotten the oil changed there with no problem ! I took it in for a noise and it was trying to kill . Well I was told I had to leave it there to have it diagnosed and I clearly stated that I couldn’t afford to leave it there too long. It stay there from Wednesday to the following Monday. I was so that I would get a call the next day which never happened so I called the day after and found out that the lady that told me she would call the next day well she didn’t even come in to work that day.So upon calling to check on it I was informed I had to wait till she came back to work. Then when I talked to her she told me that they can repair, they had the part and that it would take a day to repair. Note I did ask how long it will take. Well on Saturday with it being the busiest day in my workforce, I called to see if it was ready and I was so that the guy didn’t come in on Saturdays so at that point I understood I wouldn’t be getting my car till the following week. Monday when I called , after I hadn’t heard anything that afternoon,I was told it was ready. When I got there I was told they did a repair on a for a recall which I didn’t even know about. My car upon driving it that evening started pulling immediately to the right note I was told the recall was on the rear suspension. The next day I called to report my findings I was told to bring it back. After waiting for her to as she stated check it she came back telling me that I needed new tires on the front. Well after doing something to the rear suspension I would’ve thought a online it would’ve been done and which I did read on the paperwork that they did but I don’t think so. Anyhow I was charged an extra price in a pond me asking why and waiting to talk with the service manager none never happened I ended up being told not to worry about the charge and I still wasn’t satisfied because I need to know what happened to my alignment I would be stuck with having to get an alignment on my car and then my trust it had completely depleted by then because I could not get anyone to talk to me other than when the lady came out From the beginning telling me I have bad tires which if I had bad tires that should’ve been pulling before I got there I didn’t have any problems with my car pulling to the right upon them repairing my car. I called back after speaking with another Cadillac dealership to see what we can resolve because I did not want to get away with not paying for something if I really needed to pay them they would not answer they kept sending me to a voicemail and hanging up on me so as far as I’m concerned I don’t need their service ever again. They made me feel very devalued as a customer and that I couldn’t trust them with my vehicle.Mind You know that the car is still acting like it wants to kill.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Very easy drop off and pick up will bring other cars for...

Reviewed by lildavespharmacyNovember 16, 2021

Very easy drop off and pick up will bring other cars for service and oil change

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Supreme Chevrolet West

Here at Supreme Chevrolet Cadillac your Baton Rouge Cadillac dealer we're dedicated to serving all your automotive needs. That's why we strive to make your auto buying experience for both Plaquemine and Baton Rouge Chevy customers as easy and enjoyable as possible. Our sales department has only one purpose: to exceed your expectations from test drive to purchase.

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