Vaughn Chevrolet Buick Cadillac in Natchitoches including address, phone, dealer reviews, directions, a map, inventory and more

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214 Texas St
Natchitoches, LA 71457

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Vaughn Chevrolet Buick Cadillac

Overall Rating:

2.3 (out of 5)

33% recommend this dealer

3 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Buying Experience !!!

Reviewed by the norm from Shreveport LaDecember 09, 2014

What a comfortable dealership. They treat you like an old friend. I am still shopping for the right car at the right price but I hope I find it here. They have a lot of cars to look at and no pressure from the sales people and they are always getting new cars in. I would recommend this dealer to my friends and family.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

No Contact what so ever

Reviewed by Jonathan from Fort Polk, LAAugust 26, 2014

Horrible service nobody isn't calling me. I don't deserve this.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We are very sorry you were not happy with your experience seeking to buy an used vehicle from us. Someone must have dropped the ball in your particular case. Should you wish to give us another try, please call 318-356-9000 and ask for me, Tommy Stewart. I will try to do much better for you. Respectfully yours, Tommy Stewart

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

no replies to voicemail or emails, they lost sale

Reviewed by car shopper from Natchitoches, LAJune 26, 2013

They were contacted by myself and cars.com by emails and voicemail to no avail. I never received a phone call or email in return from this dealership.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We apologise for any oversight. We show an e mail response was forwarded to the e mail address stated but was returned for non delivery.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Vaughn Chevrolet Buick Cadillac

Tommy Stewart of Natchitoches sells new & used vehicles with excellent service and GM parts. We sell Cadillac Chevrolet and Buick in Central Louisiana.

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