600 S Morrison Blvd
Hammond, LA 70403

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Sales: 888-817-7761

Used Cars: 888-440-5076

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Ross Downing Chevrolet

Overall Rating:

3.9 (out of 5)

90% recommend this dealer

226 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Could not have asked for a better experience.

Reviewed by CORIE KILPATRICK from Denham Springs, LaDecember 01, 2025

Could not have asked for a better experience. No funny business, simple and professional. They made the whole process feel like a total breeze. 100% recommend to everyone!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your feedback, we are happy to hear that our team made the process simple and enjoyable. If you have any questions, please do not hesitate to reach out to our team , we would be happy to help. Thank you for choosing Ross Downing Chevrolet. We hope you have a great day!

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Maximum rating = 5

3.0 (out of 5)

Not good communication- every update on my car for the

Reviewed by Mcmanus, David from Saint Amant, LouisianaNovember 25, 2025

Not good communication- every update on my car for the 20+ days my Denali was in the shop was me having to call and get treatment like I was pestering by calling. The mechanic did poor job of assessment of vehicle as the A/C never worked following a front end collision. Very little attention was given to this problem and now I?m having to fight insurance for the 2nd opinion that found the condenser to be dented likely from impact. This was a not at fault accident and very frustrating experience but I think we finally have resolved. An open issue is that Ross Downing gave 2 estimates (original & Supplement) totaling 25 days of ?in shop? service however never AFTER MANY REQUESTS have submitted the final supplement correctly accounting for the shop time for the adjuster to approve 4 add?l days of the necessary rental car. I do hope someone can take care of this issue ASAP by contacting National General.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

I just purchased my new Tahoe from Ross Downing

Reviewed by AbbyMerNovember 11, 2025

I just purchased my new Tahoe from Ross Downing Chevrolet, and once again, the experience was absolutely outstanding! This is the second vehicle I’ve bought from them, and they continue to exceed my expectations every time. Chris Matte was my sales consultant, and he made the entire process smooth, stress-free, and enjoyable. This is the second vehicle I’ve bought from him, and he continues to exceed my expectations every time. He’s knowledgeable, patient, and truly goes above and beyond to make sure you get exactly what you want. Adam Pasqua in finance was just as amazing—he made everything quick and easy to understand, and I appreciated how transparent and efficient he was throughout the process. I couldn’t be happier with my new Tahoe or the exceptional service I received. If you’re looking for a dealership that treats you like family and delivers top-notch service, Ross Downing Chevrolet is the place to go!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

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Maximum rating = 5

About Ross Downing Chevrolet

We have no hidden fees. Bottom line. What does that mean for you? It means that you save more on your out-the-door price with us than anywhere else. We don't use tricky advertising to get you through the door only to bait-and-switch you into buying something else. No tricks no games no double-talk. Just straight-forward honest business. That's what you get here at Ross Downing Chevrolet - the first time every time. You're a customer for life. That's always our goal. The relationships that you make with our sales staff our service department and our management team are built to last a lifetime.

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