2127 Washington Street
Franklinton, LA 70438

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Sales: 985-839-3535

Used Cars: 985-839-3535

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 5:00pm

Reviews of Walt Massey Chevrolet Franklinton

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

98 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The lady and the man in service department up front was

Reviewed by kseal888January 15, 2026

The lady and the man in service department up front was professional and courtesy. They was very good communicating with me.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your feedback. We’re glad to hear our service department team was professional, courteous, and communicated clearly throughout your visit. We truly appreciate you choosing us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

So far So good My experience with Walt Massey has been

Reviewed by vivianard61January 13, 2026

So far So good My experience with Walt Massey has been great so far. Very prompt with getting my vehicle serviced

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share this. We're really glad to hear that your experience with Walt Massey has been great so far and that your vehicle was serviced promptly. We truly appreciate your trust in us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

When ever im there im comfortable, it's clean, free

Reviewed by gladysreesmithJanuary 12, 2026

When ever im there im comfortable, it's clean, free coffee and TV is available. The wait is easy.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience. We’re glad to hear you feel comfortable during your visits and that the clean space, coffee, and TV help make the wait easy. We truly appreciate you choosing us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Walt Massey Chevrolet Franklinton

At Walt Massey Chevrolet in Franklinton, we’re committed to delivering an exceptional experience from start to finish. Whether you’re shopping for a new Silverado, exploring our pre-owned selection, or seeking expert care from our GM-certified technicians, we’re here to exceed your expectations. With a focus on quality, transparency, and customer satisfaction, we aim to make every visit unforgettable. And remember, if your vehicle doesn’t say Walt Massey Chevrolet on the back, you probably paid too much! Stop by today and experience the Walt Massey difference.

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