2127 Washington Street
Franklinton, LA 70438

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Sales: 985-839-3535

Used Cars: 985-839-3535

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 5:00pm

Reviews of Walt Massey Chevrolet Franklinton

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

84 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service and friendly people.

Reviewed by Jurochester3rdNovember 28, 2025

Great service and friendly people. It's always a pleasant experience at the Walt Massy dealership.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Most friendly service department from start to finish-

Reviewed by MiestroxNovember 19, 2025

Most friendly service department from start to finish- went above and beyond to help Will be back

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Great to hear the team went above and beyond for you. The friendliness and follow-through you described mean a lot, and they’ll be glad to know it made an impact. We look forward to welcoming you back next time.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Kelly, my service advisor is very good at her job and her

Reviewed by RAWPARTSNovember 19, 2025

Kelly, my service advisor is very good at her job and her customer service is 100% even spoke with the mechanic about my truck and he was also amazing. Highly recommend Walt Massey Chevrolet.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Glad to hear Kelly took such great care of you — she’ll appreciate the recognition. It’s also great knowing the mechanic made a strong impression as well. Thanks for the recommendation, and we’re here whenever you need us next.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Walt Massey Chevrolet Franklinton

At Walt Massey Chevrolet in Franklinton, we’re committed to delivering an exceptional experience from start to finish. Whether you’re shopping for a new Silverado, exploring our pre-owned selection, or seeking expert care from our GM-certified technicians, we’re here to exceed your expectations. With a focus on quality, transparency, and customer satisfaction, we aim to make every visit unforgettable. And remember, if your vehicle doesn’t say Walt Massey Chevrolet on the back, you probably paid too much! Stop by today and experience the Walt Massey difference.

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