CBG Buick GMC in Deridder including address, phone, dealer reviews, directions, a map, inventory and more

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1025 East 1st St.
Deridder, LA 70634

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Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 12:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of CBG Buick GMC

Overall Rating:

4.3 (out of 5)

81% recommend this dealer

16 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible work ethic!

Reviewed by Ronna Fontenot from DeRidder, Louisiana April 13, 2022

Took my Yukon in for fuel injection repair. They kept my vehicle for nine and a half weeks and never did anything to fix it. During repeated phone calls, we caught Scott Blackman in one lie after another. When we would confront him about his lies, he would backtrack his stories and come up with excuses. Reported all this to GM whom we have an extended warranty with and they confirmed that Scott was not following through on his end anything that needed to be done in order for GM to pay. Dishonest and incompetent! Prior to this, I had a tail light go out and asked him to replace it. After picking up my Yukon, the light was still out. He never changed it and lied and said that he did. Again, dishonest and incompetent!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.3 (out of 5)

Very disappointed!!!

Reviewed by ALambert from DeRidder, LAJune 16, 2021

Bought a used 2014 Buick Verano, in less than a year from purchasing the hood turned very dull and clear coat appeared to have scratches all over it, then the top, and trunk. After bringing to a paint specialist, it was determined the paint was the original manufacture paint however the clear coat was basically gone. I brought in and spoke with my sales person Wilson which routed me to the Service Manager. Immediately upon laying eyes on my car, the sales manager agreed it was clearly a manufacturer issue. He took pics. Needless to say they ALL dropped the ball on my complaint and nothing was ever done and it gets worse everyday. I tried following up several times because someone was flying in and they wanted me on standby incase I needed to bring in. They got the days mixed up when I called to check the status. It was one excuse after another.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

3.3 (out of 5)

Honda Pilot

Reviewed by Tim Purcell from Lake CharlesOctober 29, 2017

As I live in almost 100 miles from this dealer I inquired online. I asked if there was any room on the price as it seemed high for vehicle with a low trim level and high mileage. I was told : "Wilson Rougeau Price is a reduced price, and is best we can do." so I did not pursue the matter further.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Mr Purcell, Thank you for your interest in the Honda Pilot. Management will review your request on pricing and be in contact shortly to see if we can further help you with the pricing. Lauren Internet Manager

Overall Facilities N/A

Customer Service 4

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

About CBG Buick GMC

We are one of the top car dealers in DeRidder. CBG BUICK GMC INC. is here to serve you with a full line of Buick GMC vehicles. We take pride in helping you find the one that's right for you. Whether you're looking for a new or used car our sales team can help with its no-pressure philosophy. Let us show you what a great Buick GMC dealer should be. We will make your car buying experience efficient and stress-free. Call us today at (866) 563-1509 to schedule a test drive.

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