819 Eastern Bypass
Richmond, KY 40475

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Sales: 859-972-0015

Used Cars: 859-972-0047

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Jack Burford Chevrolet

Overall Rating:

4.8 (out of 5)

66% recommend this dealer

164 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I recently took my vehicle in for an oil change and

Reviewed by lmiles2599January 13, 2026

I recently took my vehicle in for an oil change and Trevor and Alex were very professional and efficient. The customer lounge was extremely inviting and an employee checked on me to see if I needed anything while I waited. I would highly recommend Jack Burford Chevrolet!!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I have bought over five vehicles, both used and new, from

Reviewed by RRJanuary 12, 2026

I have bought over five vehicles, both used and new, from Jack Burford Chevrolet. Each time I have been treated with respect, given a fair, reasonable trade in amount, and was offered great financing options. They have warranty options through Allstate that work, and saved me over $2,000 when one of the trucks I purchased had a brake control module fail a few years after purchase. Their show room is clean, the staff are very nice, and their service team members are very efficient. I like the service site they use that gives you the complete breakdown of the work they done and any recommend service they say your car needs, there is photographed proof of it there. 10/10 dealership. I will never shop anywhere else!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I always love working with this dealership!

Reviewed by Ann HarrisJanuary 12, 2026

I always love working with this dealership! Everyone there is super friendly and helpful. The sales team helped me get into my dream car and the service team keeps it running smoothly. I will never go anywhere else!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jack Burford Chevrolet

I would like to take a moment and thank you for the opportunity that you have offered to us in this community. We do not take this confidence that you have placed in us lightly. For many residents of Madison County we started taking care of your Great Grand Parents cars when Jack Burford began operations here in Richmond.
This followed through to their children and to the next generation. We find it an honor to exceed your expectation with each experience at our facility whether buying another vehicle or taking care of you in service.

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