Pop's Chevrolet Buick in Prestonsburg including address, phone, dealer reviews, directions, a map, inventory and more

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600 US 23 South
Prestonsburg, KY 41653

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Sales: 606-506-0457

Used Cars: 606-506-0458

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Pop's Chevrolet Buick

Overall Rating:

4.2 (out of 5)

85% recommend this dealer

26 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Junk car

Reviewed by Wanda from Hind man KentuckyNovember 29, 2020

Bought a van within 2 weeks would not run and obviously once they get your cash they don’t give a s—t about what they have sold these guys are not reputable don’t waste your time . Just plain CROOKS is all I can say!!!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to us at (606) 886-9181 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.5 (out of 5)

Don't shop here pass it by !!!

Reviewed by robbed for sure from hindmanJuly 28, 2020

Bought a van within two weeks got me out and quit running while on highway !! Called them they towed it to their lot ! Called to say it was fixed. I picked it up same day. Brought it home and 3 days later(, luckily I didn't go to my cousin's burial site I would have been in funeral procession .) Needless to say YEP it quit again

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

When did you buy the van from us? Could I have your name so I can talk to the service manager to see what was done to the van?

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

I try for two days talked to Whitley. But no luck.

Reviewed by William Blair from StaffordsvilleAugust 29, 2019

I try for 2 days to talk to Whitney with no luck. All I got was the run around. If they run their business like they do on the phone. I don't see how they stay in business because all they do is lie to you on the phone

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (606) 263-1507. We look forward to hearing from you.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Pop's Chevrolet Buick

At Pop's Chevrolet Buick we're passionate about providing our customers with the best customer service in the country.

After being in business for over fifty years we've been fortunate to find employees who share our commitment to our customers. They understand that our reputation depends on our ability to build trust and maintain credibility -- one customer at a time. These employees have been with us for many years. Our customers know them by name and depend on them to help make ownership of their vehicle a great experience.

To our current valued customers we say "THANK YOU"!
To everyone else come visit us today!

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