Hutch Chevrolet Buick GMC in Paintsville including address, phone, dealer reviews, directions, a map, inventory and more

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1004 3rd St
Paintsville, KY 41240

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Sales: 606-488-2240

Used Cars: 606-488-2239

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Hutch Chevrolet Buick GMC

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

36 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Stay AWAY!

Reviewed by Jessica from Russellville, TN August 16, 2021

Please stay away from this place, especially if you are a woman! I spent all day discussing with the salesman Willie Stratton about trading in and purchasing a new vehicle. After confirming the amount for my trade in and the sale price of the new vehicle I agreed to purchase. I told them I was all set and approved through my bank and could send the info right over. He told me they only agreed on my price because they wanted to provide financing. I told them I would let them pull credit from three banks if they could beat my interest rate, with the obvious intention the vehicle would be being purchased. This all took place Friday into the evening. I understood I would be contacted in the morning. After running my credit THREE times they tell me they sold the vehicle. Please go anywhere else. I had made it very clear I was purchasing and was clearly prepared to purchase so now o have three new inquiries on my credit report and no car. Im sure as a woman they felt they could take full advantage of me. I have reported both the seller, Willie, and the dealership to both Chevy/GM headquarters as well as the Kentucky Motor Vehicle Commission that handles licensing.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Purchase

Reviewed by MARSHALL JENKINS from Elkfork, KYJanuary 12, 2021

Shopped around at the "big dealers" in Central KY and Hutch beat their price. Great price and basically no hassle purchase experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent customer service

Reviewed by Eugene-Illinois from East Peoria, IllinoisOctober 30, 2020

Was on tour with the National Corvette Museum during one of the Museum in Motion (KY 1Lap) tours when I experience clutch issues with our 2018 Corvette Grand Sport. The service department was very responsive and took care of the issue very quickly. We were on our way within an hour. Great service from the time we checked in all the way through checkout. Customer lounge was clean and well maintained with internet connection to stay in touch with others. Great experience all the way around!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Hutch Chevrolet Buick GMC

Located in Paintsville Kentucky Hutch is proud to be your Paintsville Chevrolet GMC and Buick dealership of choice. Located at 1004 3rd St our GM dealership is an easy drive from Pikeville KY making us an excellent choice if you're looking for a Pikeville Chevrolet GMC Buick dealer but aren't finding what you need in that city. We cordially invite you to come in and enjoy our popcorn machine. The owner comes in to pop the corn fresh for you every morning! We believe in the personal touch at Hutch and look forward to showing you exactly what that means.

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