232 West New Circle Road
Lexington, KY 40505

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Sales: 859-785-8457

Used Cars: 859-559-4865

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Rod Hatfield Chevrolet

Overall Rating:

3.9 (out of 5)

76% recommend this dealer

565 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Price was good.

Reviewed by TRUCKSNSTUFF01January 13, 2026

Price was good. Trade in value was good. On the right pinch rail in the front there is terrible runs in the paint and I asked them to take care of it before I took delivery. It was not done and I can't believe Chevrolet shipped it looking the way it does. Terrible quality control. The salesman is very slow returning my texts. Poor communication.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

rude, unprofessional, not consumer friendly.

Reviewed by scout28cJanuary 10, 2026

rude, unprofessional, not consumer friendly. unqualified i dont know what else to say except beware and take your business elsewhere, especially dealing with Brian Dick in service dept..

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

I will feel pushed each time for additional charges,

Reviewed by jsritchie2019January 04, 2026

I will feel pushed each time for additional charges, instead of trying to find the best cost to meet the needs of the vehicle. I have been at the dealership several times and occurs each time as just last visit there was a small nail puncture and they just gave me a paper saying would cost almost 300 and was able to get it patched as no damage happened to the tire when taken to a service center. It was not a realistic way of fixing the problem so I had to take to a service center to get fixed.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Rod Hatfield Chevrolet

Welcome to Rod Hatfield Chevrolet, your trusted dealership in Lexington, KY at 232 W New Circle Road, serving Central Kentucky for over 20 years. We’re passionate about helping drivers in Lexington and the surrounding area find the perfect new or pre-owned Chevrolet. Our courteous team offers a seamless experience—from browsing our inventory to securing financing and expert maintenance. We value your time, ensuring a fast, transparent process online or in-person. Email us with questions, and we’ll reply promptly. At Rod Hatfield Chevrolet, we treat every customer like family, delivering exceptional service every step of the way.

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