Patriot Chevrolet Buick GMC in Hopkinsville including address, phone, dealer reviews, directions, a map, inventory and more

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4401 Fort Campbell Blvd
Hopkinsville, KY 42240

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Sales: 270-250-7128

Used Cars: 270-974-4268

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30pm – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Patriot Chevrolet Buick GMC

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

146 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

An absolute con and embarrassment to be called “Patriot”...

Reviewed by Louise CaldwellNovember 08, 2021

An absolute con and embarrassment to be called “Patriot” lied, denied and avoided responsibility. Stay away from this dealership. They target young soldiers and sell vehicles without even checking them. Deception began with test driving a grey vehicle with upgrades then realizing the car on the paperwork was a white base model not previously seen. To much regret, after some spiel given, the white one was purchased in April of 2021 and low and behold, the engine failed a short time later. Now we understand why this one was pushed over the other one. Come to find out through paper trail that the car had needed a new engine in March 2021, one month prior to purchase. It was evident it had not gone through a thorough inspection prior to the sale or it would have been discovered. The tires were also so bald that Firestone would not let the vehicle leave until all 4 were replaced. The car has had issues from day one and in and out of the shop to be fixed! The team are rude when you try to communicate with them, calling us liars and avoiding responsibility and the general manager never returns your call even after several attempts to contact him or setting a time to see him in person. He manages to have “left the office” at a convenient time. He has no plan to set this right. The vehicle is deemed inoperable after just a few months and still owe in excess of $20k! They just don’t care!! We will be filing a complaint with the BBB, the military installations to warn other soldiers and possibly further. This is absolutely unacceptable!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your feedback, Louise. We want each customer to be completely satisfied upon visiting us and we regret that wasn't the case for you. However, our offer to pay for half of the engine cost still stands. We want nothing more than to work with you in order to resolve this issue. Best, Gene Curtis, General Manager, (866) 464-2012

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

WORST DEALERSHIP!!!

Reviewed by Mandi McBride from Hopkinsville, KYJune 08, 2021

Friendly PSA: DO NOT PURCHASE A VEHICLE HERE!! They will sell you a $25,000 vehicle with transmission issues and will not disclose or fix said issues. They will claim to fix the issue even if it is an entire transmission and then not. They will ignore your phone calls and emails, and will say “let me get with ___ and call you back”,.. but will not call you back. Seriously TRASHY customer service.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Friendly PSA: DO NOT PURCHASE A VEHICLE HERE!! They...

Reviewed by Mandi June 08, 2021

Friendly PSA: DO NOT PURCHASE A VEHICLE HERE!! They will sell you a $25,000 vehicle with transmission issues and will not disclose or fix said issues. They will claim to fix the issue even if it is an entire transmission and then not. They will ignore your phone calls and emails, and will say “let me get with ___ and call you back”,.. but will not call you back. Seriously TRASHY customer service.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Patriot Chevrolet Buick GMC

It goes beyond being the best Hopkinsville Chevrolet Buick GMC dealer. We are one of the few Kentucky new car dealers that can offer the kind of choices that you want from an auto dealership because of our access to central inventory. If another Kentucky Chevrolet Buick GMC dealer has a vehicle that matches your needs we can probably get it for you.

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