Don Franklin Burkesville Chevrolet in Burkesville including address, phone, dealer reviews, directions, a map, inventory and more

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1465 S Main St
Burkesville, KY 42717

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Sales: 270-406-6140

Used Cars: 270-406-6077

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 4:30pm
Tue 7:30am – 4:30pm
Wed 7:30am – 4:30pm
Thu 7:30am – 4:30pm
Fri 7:30am – 4:30pm
Sat 8:00am – 12:00pm

Reviews of Don Franklin Burkesville Chevrolet

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

35 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

No one can compare

Reviewed by Renee from Albany, KYOctober 05, 2018

I went to another town to search for a used suv for a daily driver. I soon found out not all dealerships are the same. At one I was never even acknowledged being there. Another one was only selling me new suvs. My goal was to save the miles from being put on my 17 Camaro which I also purchased one year ago from this same place. I called and told them what I was looking for and they went right to work. They had a couple suvs brought in from other Don Franklin dealers for me to try out. A couple days later I had purchased my 2nd vehicle from them within a year. I highly recommend this group without a doubt. They are very helpful. They do all they can to provide the best deal possible. That’s why I keep going back! Great bunch of people.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

All we want is your credit info...

Reviewed by JB from Southern KyJune 27, 2018

Called sales to inquire on a truck that ended up being sold, I explained I was multiple hours away and would only travel if there was a vehicle meeting my criteria and we could agree on price over phone. Sales guy would not tell what he had to sell, exclaimed he had what I wanted but held photos hostage unless I submitted my info for finance first. He said " your info is the most important piece of the puzzle" I replied, no sir.. having a vehicle I want to buy is. I denied giving my financial information since he would not give photos,he replied with... I guess you already know the bank wont give you any money so I'm not doing anything more. EXCUSE ME, I am not sending my info when you wont even send me photos. furthermore I prefer giving my hard earned cash to a sales guy that will work as hard as I do. Glad I was saved the trip driving there! The truck probably doesn't exist.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact our Sales Manager Terry Riley at (270) 433-5885 to work towards a resolution. We hope to hear from you soon.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

redacted an accepted offer

Reviewed by TruckGuy from Knoxville, TNJanuary 22, 2018

I made an offer on a vehicle by email to which they someone replied, "Sounds good to me". Then after not replying for two days, then contact me stating that it was not an offer and they could not sell the vehicle for that price.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Sorry that you feel that you were misled. All accepted offers must be in writing, signed by the buyer and a manager, with a deposit by credit card, if over the phone. As you can see by our Cars.com Rating that this was evidently an isolated incident. Again, We apologize for any inconvenience.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Don Franklin Burkesville Chevrolet

Our goal is to make your car buying experience the best possible. Don Franklin Burkesville's virtual dealership offers a wide variety of new and used cars Chevrolet incentives service specials and Chevrolet parts savings. It's a lot to wrap your head around but at Don Franklin Burkesville we do our best to make the car buying experience an easy one. We're the kind of car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Chevrolet dealer that strives for 100% customer satisfaction.

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