Don Hattan Chevrolet in Wichita including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

6000 Hattan Dr
Wichita, KS 67219

Get Directions
Visit Dealer Website

Sales: 316-867-6662

Used Cars: 316-867-6652

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Don Hattan Chevrolet

Overall Rating:

4.2 (out of 5)

83% recommend this dealer

58 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

FANTASTIC SALES AND SERVICE

Reviewed by Phil R. from Wichita, KsAugust 23, 2021

Got a heck of a deal on a used Fusion. The finance department suggested a "wheels and rims" package which we bought. 2 weeks later, my son hit a curb, somehow ruining 3 rims and 3 tires. We used the warranty and Nick in service was amazing. I spent 13 years in the car business and have seen good and bad. Don Hattan sales and Nick in service were the best of the best.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Phil, and thanks for the great feedback! We're very happy that Nick was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Don Hattan Chevrolet

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Repairs: Honest, Fair Price, Fixed the First Time!

Reviewed by David Farha from Wichita, KSAugust 20, 2021

There are a lot of choices when it comes to vehicle repair. I always want an honest job at a fair price with no returns to fix again. I can say that I have received this EVERY TIME I have brought one of our vehicles to Don Hattan. I can usually do many repairs myself, but don't often have the time. I really appreciate it when the service advisor does not try to "up sell" me on other services but instead, informs me of things they saw and what might be coming in the near future for repair or maintenance. Keep up the good work Jill and Team!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much for the nice review, David! We really appreciate this feedback and we'll be certain to share your compliments with Jilland the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Don Hattan Chevrolet

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.3 (out of 5)

Very concerned

Reviewed by Ken Murray from Park CityMay 28, 2021

Recently took my wife's car to Don hatten Chevrolet who we usually go to for an oil change. The car had a leak I dropped it off at Don hatten they did a diagnostic or look over and determined it was the water pump and possibly thermostat they discovered the thermostat when replacing the water pump 850 for the water pump 118 for the thermostat that was to fix the leak. Took the car home still linked they asked for me to bring it back and they would take care of it. But that actually meant was they were going to look deeper. Second time around they found the oil cooler apparatus leaking 990. On the day I was to pick up while they were doing the oil cooler housing they discovered according to them cracks in my oil pan. They never have mentioned to me after my oil changes that I had cracks in my oil pan today they did another $390. Overall 2400 Plus. I can't believe how my situation escalated each day. I would caution you very seriously about their approach.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

On behalf of Don Hattan Chevrolet, we would like to thank you for sharing details of your recent visit. The experience you describe is not reflective of the standards of our business. A member of our team will be calling you shortly to discuss this situation in further detail, but please feel free to reach out to marketing@donhattan.com in the meantime if you need immediate assistance. Sincerely, Don Hattan Chevrolet

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Don Hattan Chevrolet

Don Hattan Chevrolet was founded in 1949 and is the oldest dealership in Wichita. Don Hattan was a Chevrolet Motor Division Accounting Manager when the opportunity arose to purchase a Chevrolet store. Jim Hattan assumed operational duties in 1979 and led the company through expansion for the next two decades. Jill Hattan became the general manager in 2002 and dealer principal in 2010.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top