Longbine Auto Plaza in Emporia including address, phone, dealer reviews, directions, a map, inventory and more

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3012 W Us Highway 50
Emporia, KS 66801

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Longbine Auto Plaza

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

27 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Rob you any way they can

Reviewed by Soulfly from BurlingtonNovember 18, 2021

Sadly I can't give negative stars! Brought my fathers 2010 CTS in because it was mis firing. Even brought the printout from having someone else hooking up the computer that showed misfires on 1 and 3. They had it for 5 days then called and said it needed the engine replaced at the cost of 8000 dollars!!! I called BS and took it to another person for a second opinion. For 210 dollars he got it up and running. No issues since. These guys are thieves! Don't take your car there unless it's under warranty and I'd worry even then!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, we regret to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (620) 342-2744 so we can work towards a resolution.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

EXCELLENT!

Reviewed by Debra S. Bordsen from SAINT PAULApril 12, 2021

Recently we were heading home after a two and half month southwest adventure. All of a sudden, our truck started acting up, losing power, and shifting erratically. Fortunately, we were literally 5 miles from the Emporia, KS exit and Longbine Auto Plaza. After an initial assessment, consultation, and test drive done by Chris (service mgr.), we eventually learned that we needed a new transmission and that we would not be going home that day and probably not until Monday or Tuesday at the earliest. What?! The Longbine staff worked miracles. They got us a GM rebuilt transmission with a three year 100,000 mile warranty. Kenzie acted quickly and secured us a loaner car when our rental car from Enterprise didn't materialize. And the best news of all? Chris and his mechanics installed the transmission much sooner than anticipated and got us back on the road sooner then expected! Woot Woot!! From beginning to end, our experience with Longbine staff was outstanding. We were very pleased with the professional, honest, and straightforward customer service. The staff made sure we were well taken care of from the beginning. They earned our trust early on in the process and lived up to that expectation throughout. We highly recommended Longbine!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Michelle

Reviewed by Michelle from TecumsehJanuary 10, 2021

I originally was not in the new vehicle buying mode when going to Rich Longbine to assist my mom with trading in her Cadillac SUV. After seeing the outstanding customer service and process of her trade-in, I decided to trade my 2014 Equinox in as well. All of the staff (Jeff, Steve, Justin, and Jay) were wonderful to work with. I would HIGHLY recommend buying a vehicle from Longbine Auto Plaza.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Longbine Auto Plaza and we hope to see you again soon! If you're ever in need of more help, please let us know!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Longbine Auto Plaza

As a Chevrolet & Buick dealer located in Emporia Kansas we offer our customers a huge selection of both new and pre-owned Chevrolet & Buick vehicles. Longbine Auto Plaza is a third generation dealership and we have been doing business the right way since 1965. We want to help YOU find the right vehicle and make it affordable. Our philosophy is 100% SATISFACTION throughout the ENTIRE ownership of your vehicle not just at the time of purchase. Emporia is located at the intersection of Interstate 35 Interstate 335 (KS Turnpike) US Highway 50 and Kansas Highway 99 giving you easy access to a great selection of new and pre-owned vehicles.

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