Gates Chevy World

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Overview
Dealer Reviews

Chevrolet New Car Dealership in Mishawaka, IN

Overall Rating

4.4/5

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Gates Chevy World has the best selection of NEW 2020 Chevrolet cars, trucks and SUVs in Northern Indiana. Our experienced sales staff will help you select that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a new or used car loan or great Chevrolet lease. Our service doesn't stop there; Mishawaka area customers can take advantage of our knowledgeable, factory-trained Chevrolet technicians and a fully-stocked inventory of Chevy parts.

Gates Chevy World also has a service department if you need ongoing support with your new Chevrolet, Gates Chevy World has Chevrolet-trained mechanics and uses the highest quality parts. If you are in Mishawaka, Gates Chevy World should be your dealership!

Gates Chevy World Reviews

Overall Rating

4.4/5

108 out of 124 people recommended this dealer

Customer Service:

3.5/5

Buying Process:

3.2/5

Quality of Repair:

4/5

Overall Facilities:

4.3/5

Repeated Customer

Overall Rating:

2/5

Customer Service:

3/5

Buying Process:

1/5

Quality of Repair:

4/5

Overall Facilities:

4/5

Reviewed by Margaret Moffitt
in Niles, Michigan
November 19, 2020

Not a satisfied customer. As we struggle with this pandemic, as a repeated customer...who has referred a Family Member to Gates I was not pleased with the service .

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Chevrolet Colorado ZR2

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by ROBERT SHRINER
in Mishawaka, IN
November 17, 2020

I have been a Gates Chevy World customer for many years. In all areas they are attentive to my needs. Listen when I explain the issue. They are timely. Work is done when scheduled. [Except when they cannot get a part from GM] They are friendly !!

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$3000 engine damage on used car under 30k miles

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

3/5

Quality of Repair:

3/5

Overall Facilities:

3/5

Reviewed by Bill
in Mishawaka
July 14, 2020

I bought a 2015 Chevy Trax with less than 30k miles on it in January. An engine defect was evident by the end of March which cost $3000 to fix. Due to the pandemic, I was not able to get the work done until after the warranty expired in mid-April. The dealership did nothing to help me out given the recent purchase and extra ordinary situation (except offer to sell me another vehicle) and GM customer service has been giving me the run-around for weeks. I don't think I'll buy another GM vehicle again after this experience and will avoid purchasing another vehicle from Gates in the future.

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Pictures of Gates Chevy World

Picture of Gates Chevy World in Mishawaka

Dealership Contact Information

Gates Chevy World 636 W Mckinley Ave
Mishawaka, IN 46545

Sales: 574-400-2069
Used Cars: 574-400-2117

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	6:00pm	5:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	7:30am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	4:00pm

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