Mike Anderson Chevrolet Of Merrillville in Merrillville including address, phone, dealer reviews, directions, a map, inventory and more

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1550 E 61st Ave
Merrillville, IN 46410

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Sales: 219-951-4906

Used Cars: 219-951-4899

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 7:00pm
Wed 7:30am – 5:30pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Mike Anderson Chevrolet Of Merrillville

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

423 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

sevice dept. needs a tune up. more attention in auto care...

Reviewed by MatthewNovember 26, 2021

sevice dept. needs a tune up. more attention in auto care and bettering the service could make this dealership a great place.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

the service departement is horrible they took 4 hours...

Reviewed by darrelllabargeOctober 26, 2021

the service departement is horrible they took 4 hours to check 4 things and told me it was normal which I have owned my chevy trucks and they didn't do these thinks I asked what took so lo g then they said it would quicker maybe

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sean O'Donnell, Fixed Operations Manager.

Overall Experience 2

Customer Service 2

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I am not one to air out my frustrations publicly, however...

Reviewed by DJOctober 11, 2021

I am not one to air out my frustrations publicly, however after my experience with Mike Anderson Chevrolet, something needs to be done. Let me start from the beginning. I had to get my tail light fixed and chose to get it done at CDE collision after I read the positive reviews. They took my car in and did an initial inspection of the vehicle. They brought to my attention that the paint sealer on the hood of my car has already begun to peal. The hood of my car had been re-painted and improperly sealed. I told them that I just bought my car 8 months ago certified Pre owed from Mike Anderson- I wasn’t aware of it being painted. CDE advised me to take it back to Mike Anderson and have them redo the hood since it was is unacceptable. I did as they suggested; however, I was met with unprofessionalism by the supervisor of Mike Anderson’s Merrillville service shop whose name was Sean O’Donnell, and he said there were no other superiors I could talk to besides Mike Anderson himself. He offered no solution to my problem, and when I told him I was going else where, he saluted me off rudely. I wouldn’t of minded paying for my hood to be fixed if it was discounted or something was accommodated since this wasn’t disclosed about my car being painted beforehand. I’m upset with the service, again no solution, and I will never buy another car from Mike Anderson again. I want to thank CDE Collision for going above and beyond to help me repair my car- especially Kim and Bob.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sean O'Donnell, Fixed Operations Manager.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Mike Anderson Chevrolet Of Merrillville

Since opening our doors Mike Anderson Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck we will provide assistance to help you find financing options that fit your needs! Whatever your credit history or even if you are a first time car buyer you can trust that Mike Anderson Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.

Ready to buy? Get a price quote before visiting the dealership.

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