320 Sagamore Pkwy S.
Lafayette, IN 47905

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Sales: 765-449-2800

Used Cars: 765-449-2800

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of DeFOUW Automotive

Overall Rating:

4.2 (out of 5)

97% recommend this dealer

674 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They had a nice, older, low mile BMW Z4 and I expressed

Reviewed by Steven Swartout from Omaha NEMarch 02, 2025

They had a nice, older, low mile BMW Z4 and I expressed interest. I talked to Nolan on Thursday, 2/27, and we talked cars for a while. This model has the M54/ZF drivetrain which I am familiar with. He explained it was in the shop and he could call me as soon as he know more and that I would have first shot at the car. He know by our conversation that it was a pretty much sure deal. He called me back at 10:30 the next morning and explained what had been done and what they were still working on. I said great, I'll take it. He said he would call me back when it was out of the shop and take a deposit. About noon he EMAILED me and told me it had been sold (to a long time customer). I asked him about the "first shot" language and he hemmed and hawed and danced a little. I told him the honorable thing to do ( a foreign concept in the auto sales world, for the most part) would be to back out of the deal and sell it to me. Next spoke to the manager who was a real who-know-what and all I got from him was the old "too bad, so sad".

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We had a good experience at Bill Defouw Chevrolet James

Reviewed by ROGER MCINTYRE from Lafayette, indianaMarch 01, 2025

We had a good experience at Bill Defouw Chevrolet James Guerrero did an excellent job taking us through the process. We would sent referrals to him.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great customer service.

Reviewed by SmwOctober 31, 2024

Great customer service. Fast, efficient, and explain the service that is being done. Always answer questions and concerns that I may have.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About DeFOUW Automotive

DeFOUW Automotive - Chevrolet | BMW of Lafayette IN has a truly impressive selection of new and used vehicles for you to choose from and is ranked the #1 GM Certified Pre-Owned Dealer in the state of Indiana. Our friendly and knowledgeable staff are ready to help you find your new pre-owned or certified pre-owned vehicle. Visit us and see our entire inventory at DeFouw.com!

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