Christi Hubler Chevrolet

Due a miscommunication total on my part I was a total jerk . Again totally on my part . But they were completely professional and did a great job . Did everything and still treated me with the respect I totally didn’t deserve. GREAT JOB

Engaged in MULTIPLE forms of deception, including the use of GM's Military Appreciation Allowance to RAISE the asking price of their vehicle. Nothing says how much they appreciate our military service members than raising the price of the vehicle and trying to convince a disabled veteran they're actually giving you a better deal. Online Offer: MSRP $43,425 - Dealer Online Discount $4,000 = Purchase Price $39,425 + tax/title/license/doc fee First, I asked for $1,000 off their online price. Salesperson Brian Stellwag told me he could get me $997 off. I signed agreeing I would purchase that day for $997 off their online price, not including any other incentives for which I may qualify, plus tax/title/license/doc fee. Offer #1: MSRP $43,425 - Dealer Online Discount $4,000 - Additional Dealer Discount $997 = Purchase Price $37,428 + tax/title/license/doc fee When they prepared the actual offer, there was no mention of the $997 off. When I inquired about it, they told me they removed a "dealer addendum" valued at $995 that is not included in the MSRP or online price. Essentially, they agreed to remove an expense that was not initially disclosed and pretended they were lowering the price of the vehicle by nearly $1,000. In all actuality they didn't change the vehicle price. Offer #2: MSRP $43,425 - Dealer Discount $4,005 = Purchase Price $39,420 + tax/title/license/doc fee When they learned I was eligible for the $1,000 Military Appreciation Allowance, they reworked the offer, opting to tell me the out the door price, which was lower than their original offer. When I worked it out, they had actually RAISED the price of their vehicle. Offer #3: MSRP $43,425 - Dealer Discount $3,588 - Military Appreciation Allowance $1,000 = Purchase Price $38,837 + tax/title/license/doc fee Ultimately the Sales Manager and General Manager both began texting me. The Sales Manager called me the wrong name... They reworked the offer AGAIN, this time they finally agreed to honor their online price AND give me the Military Appreciation Allowance. Offer #4 MSRP $43,425 - Dealer Online Discount $4,000 - Military Appreciation Allowance $1,000 = Purchase Price $38,425 + tax/title/license/doc fee They then tried using high pressure sales techniques saying "keep in mind, this is a today offer only." Never mind the fact that's literally their online discount price and the Military Appreciation Allowance doesn't expire for another two weeks. They also tried gaslighting me by again telling me they wouldn't charge me the $955 Addendum, therefore I was actually getting "an additional $1,000 off." They also very condescendingly went on to say "I gave you EXACTLY what you asked for," when in fact they know they hadn't. I will be filing a formal complaint with the Indiana Secretary of State's Auto Dealer Services Division in the coming days.

amy walks was very helpful and very professional.definitely will be back. all at cristina hubler Chevrolet were very respectful and helpful with my son and my needs. answered all are questions.great group of people. 5 stars.