1870 E Edwardsville Rd
Wood River, IL 62095

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Sales: 618-623-4925

Used Cars: 618-623-4147

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:30pm
Tue 8:30am – 6:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Jack Schmitt Chevrolet Wood River

Overall Rating:

3.4 (out of 5)

84% recommend this dealer

80 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best experience I ever had buying a car.

Reviewed by Chuck Gelatka, Col. USAF Ret. from Belleville, IllinoisJanuary 23, 2026

Best experience I ever had buying a car. They get a 10 out of 10. My salesman John W. was a pleasure to work with before , during and after the sale.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I would give this dealership zero stars if it was

Reviewed by JeremywoodrichDecember 16, 2025

I would give this dealership zero stars if it was possible. All this place has done is lie to me about every part of this sale. They have now been reported at the state and federal level for trying to keep my money that was for tax title and license. Tried talking to the manager and was made all these bogus promises and the ghosted from her. Julion the Sales man is a living little snake. Costed me thousands of dollars now! STAY AWAY from this stealer ship.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Jeremy, we take concerns like this seriously and are disappointed to hear about your experience. What you’ve described does not reflect our standards for transparency or communication. We want the opportunity to review the details of your transaction, including the handling of tax, title, and license funds, and address any misunderstandings directly. These matters are handled according to state regulations, and resolving them accurately requires reviewing the specific paperwork involved. Please contact our management team directly at the dealership so we can look into this and work toward a resolution. You can reach us at (618) 259-4900, or stop by Jack Schmitt Chevrolet of Wood River and ask for a manager. We’re willing to have the conversation and clarify what happened.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Was disappointed that I couldn’t get information on car.

Reviewed by Mike from St. Louis Mo. August 28, 2025

Was disappointed that I couldn’t get information on car. When I asked said I had to come in because they get the runaround. I got the runaround if you can’t give information over phone on used cars you are in the wrong business!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Jack Schmitt Chevrolet Wood River

Jack Schmitt Chevrolet of Wood River proudly serves drivers from Wood River, Granite City, Edwardsville, Alton, Roxana, Collinsville, and the greater Metro East. Family-owned for over 40 years, we offer an extensive selection of new Chevrolet models and quality pre-owned vehicles on a spacious, modern campus. Our team is known for straightforward answers, transparent pricing, and a relaxed, low-pressure approach. Whether you are shopping for your next vehicle or visiting our service department, we focus on making the experience efficient, professional, and enjoyable from start to finish. Our 41,000+ square foot facility sits on 9 acres, giving us the space to offer a broad selection of new Chevrolet models and quality pre-owned vehicles, along with an efficient, well-equipped service department. The dealership was designed with customer comfort and sustainability in mind, featuring electric vehicle charging stations, a spacious waiting area, complimentary beverages, and a business center for customers who need to work while their vehicle is being serviced. Our focus is on providing a professional, transparent, and low-pressure experience whether you’re here to buy, service, or simply explore your options.

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