Jack Schmitt Chevrolet Wood River in Wood River including address, phone, dealer reviews, directions, a map, inventory and more

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1870 E Edwardsville Rd
Wood River, IL 62095

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Sales: 618-623-4925

Used Cars: 618-623-4147

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Jack Schmitt Chevrolet Wood River

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

45 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.8 (out of 5)

Company is crap

Reviewed by Kenneth C Lynn Iii from Collinsville, ILFebruary 17, 2020

They lie to you about your warranty if you do go to them double check every paper cause they will give you a 60000 mile warranty only even if you pay for extended warranty

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Kenneth, I'm sorry to hear you had a poor experience with our store. I sure don't want to be confrontational, but this is a pretty open-shut case. Are you still suggesting that the papers you signed differ from the product you purchased? This is definitely not the case. It's unfortunate that some kind of misunderstanding occurred, but you were not charged for anything you did not receive.

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Dodge Charger

Reviewed by Feisty Scott from New Baden ILNovember 09, 2019

Great experience. Found both cars on the internet, they had it ready for me to test drive when we pulled in. Buying process was easy and didn’t take long at all. Highly recommended!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We're super glad your experience with our internet sales team exceeded your expectations! We do our best to keep improving our customer service and sales process. Positive feedback plays a major role in this. Thanks for taking the time to give us the nice shoutout.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

great expiriance

Reviewed by JAMES HYMAN from Alton ,IllinoisMay 10, 2019

Overall a fantastic exprriance .I would send anyone who ask to jack schmit chevrolet

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thanks for the great review James. We take pride in our customer satisfaction and it's awesome to know we're doing things right. Thanks again for taking the time to give us your endorsement. Come back soon!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Jack Schmitt Chevrolet Wood River

We are proud and excited about moving into our new state of the art facility located at 1870 East Edwardsville Wood River IL 62095. Our new dealership is over 41000 square feet with 9 acres for our new and used vehicles. While designing we wanted to WOW our customers while also maintaining an environmentally friendly facility. Some convenient amenities include 3 electrical car charging stations a decadent waiting room with a flat screen TV beverage station and a business center for our customers. Let?s not forget the kids! We have a playroom that will entertain children of all ages! Jack Schmitt Chevrolet Wood River is a proud member of The Jack Schmitt Family of Dealerships that has been serving the local community since 1927. Today we are continuing that tradition with great service and the lowest prices. Our customer friendly Sales and Service staff eagerly await the opportunity to serve your automotive needs. We are an award winning full service dealership offering new and pre-owned Service and Parts department at one convenient location. Our commitment to excellence starts at the top personally with Jack Schmitt who has been named one of the best automobile dealers in the United States by TIME Magazine. Call or email us today to access some of the best new and pre-owned vehicles around and see how enjoyable it is to deal with the very best.

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