Chevrolet
New Car Dealership in Wheeling, IL
Overall Rating
4.2/5
Read dealer reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Service Department
Our service department offers the best in automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available and our highly skilled factory-trained technicians will deliver efficient, quality vehicle care.
Our certified mechanics know how to keep your new Chevrolet fine tuned and safe. So if you are in Wheeling or the surrounding area, check out Bill Stasek Chevrolet!
Bill Stasek Chevrolet Reviews
Overall Rating
4.2/5
84 out of 104 people recommended this dealer
Overall Facilities:
4.2/5
Poor customer service after the sale!
Reviewed by DawnC
in Davis Junction, IL
September 11, 2020
I purchased a car from Bill Stasek Chevrolet on 6/22/20 and against my better judgment - allowed them to "sell" me on additional products. We live in the Midwest, so I thought probably not a bad idea to get the WeatherTech floor mats and rust inhibitor undercoating. I brought the car back on 6/25/20 to have the "extra's" done. I had to wait quite a bit for them to bring my car around and had my grandson with me, so I didn't realize until I was down the road that the floor mats were not installed. I pulled over and called the dealership, who informed me that they had to be ordered and I would receive a call when they came in. Sounded reasonable, I had just purchased it 3 days prior. More than a month later I sent an email to Scott Solomon and Joe McClearen on 8/3/20 to inquire about the mats. Never received a call or response to my email. I called and left a message for Scott on 8/13 - again no response. I called again on 8/20, spoke with someone in the service department, told him about my previous attempts to check the status of my mats - he transferred me to Scott's voicemail. As you probably guessed - I never received a call back. I'm sure I paid way more than I would have if I purchased them directly, I paid over $1,000 for these mats! For the dealership to consistently ignore my requests is just terrible customer service. Three months after the sale, with ZERO communication from the dealership is very disappointing.
Great customer service
Reviewed by Jim88672
in Elgin, IL
August 29, 2020
Was in the market for a used truck. Contacted bill Stasek Chevy and was very impressed with there customer service. Unfortunately the vehicle I was looking for was no longer available but they went above and beyond to try and find what I was looking for.
stargazer5384
Reviewed by Cynthia L Arrigoni
in Wheeling, IL
January 23, 2018
Stasek Chevy is top notch. Their salesman are professional, courteous, they take thier time with you, and they do not pressure you. Their service department is fabulous. They listen to your complaint, figure out the problem, and fix what needs to be done without additional cost or unwanted service. I highly recommend that you stop by and give Stasek Chevy a try. I believe you will walk away feeling the same as I do!
