Jackson Family of Dealerships in Sullivan including address, phone, dealer reviews, directions, a map, inventory and more

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1320 W Jackson St
Sullivan, IL 61951

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Sales: 888-390-3750

Used Cars: 888-882-0718

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Jackson Family of Dealerships

Overall Rating:

4.5 (out of 5)

90% recommend this dealer

29 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great First Engagement

Reviewed by Walker from IndianaSeptember 18, 2021

Have not bought a vehicle yet, but in my search for a particular truck, Sam Black who represented Jackson Family Dealerships was fantastic. Spoke with him for 10mins while going above and beyond the call of duty in having a professional discussion regarding my dream truck. “They don’t make em like they used to” has been my experience the last two weeks in my search of this particular truck while dealing with different dealers across the globe. Kind, friendly, knowledgeable, and punctuational to say the least is my initial experince with Jackson Family. Even if the deal doesn’t work out, will definitely come back in the future based on my experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

2017 Impala

Reviewed by Chris Taylor from Sullivan, ILMay 16, 2021

I contacted the dealership on May 4th. Sam Black called me the next day about their 2017 Chevrolet Impala LT. I was trying to get a lower payment and something with better gas mileage. I went in. Sam did an appraisal. Talked to Finance department. Sam was very professional. He was very thorough. The finance department worked really hard for me and 3 hours later I drove away in a new car with a much lower payment. Would recommend Jacksons to anyone. Definitely will be a repeat customer. Very satisfied with the whole process there.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Nice, professional service department

Reviewed by Julio from SullivanFebruary 23, 2021

Repaired my tire in 15 minutes and I was on my way. Professional service. Clean dealership. Very impressed with how quickly I was waited on and how nice everyone was.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Jackson Family of Dealerships

Jackson Family of Dealerships in Sullivan is your small town dealer with big city selection. We offer a brand new service department and service drive with the latest equipment to fix your vehicle right the first time. With seven new vehicle lines and over 350 preowned vehicles we have EVERYTHING you're looking for! Also call us today to become part of our Jackson Advantage VIP Experience where you will meet a manager upon arrival; get top dollar for your trade; arrangement of financing to take same-day delivery; the vehicle of interest will be prepared upon your arrival; AND save time and money throughout the whole buying experience!!

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