501 E North Ave
Stockton, IL 61085

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat Closed

Reviews of Barkau Automotive

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very Poor communication

Reviewed by Tim from Bad deal usaSeptember 19, 2023

I was preapprooved for a car with excellent credit and a cash downpayment. Had I known I would have paid cash for the car! Instead it seemed obvious the car was being held for somebody else. After 4 days of trying I was still NEVER notified the car was sold! I found out by checking the website today! Four days of no return calls, no texts and no emails ! What a way to do business! Never use this dealer or Cars.com!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Tim! We appreciate it when our customers take the time to review us, however, it seems you may have the wrong business, as we do not have any record of you calling or visiting us in Stockton, IL. If it definitely is us, then we would love the opportunity to speak with you and make things rights. Please give us a call at 815-947-3331 and ask for Jon!

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Highly Recommended

Reviewed by Brandt olson from Norfolk, NEApril 03, 2023

Barkau Automotive made my first time ever buying brand new a great experience. Great staff and very professional. Thank you Jon and Brady for your exceptional kindness.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Your recommendation means so much to us and we are so happy to have earned it! Thanks for highlighting some of the Barkau Automotive Team who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Have a great day!

Overall Facilities N/A

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great People

Reviewed by mkr from Freeport, ILMarch 06, 2023

The staff are good to work with and are very helpful. They are available to answer questions and work with me. I would recommend Barkau to anyone.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for all the stars and this excellent review! Your recommendation means so much to us and we are so happy to have earned it! Thank you again for taking the time to let us and the community know about your positive experience at Barkau Automotive! Have a great day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Barkau Automotive

Family owned since 1952 the Barkau family has served tens of thousands of customers with the region's most expansive selection of cars and trucks - over 1300 in stock! We're privileged to have a team of experienced professional sales representatives and some of the best service and parts experts anywhere.Barkau has been a leader in serving the Stockton IL community and surrounding areas for decades because we are deeply committed to the satisfaction of our valued customers. We make sure our dedication shows in everything we do for you - whether it's a sale service or just a quick question on the phone.

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