Friendly Chevrolet in Springfield including address, phone, dealer reviews, directions, a map, inventory and more

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2540 Prairie Crossing Dr
Springfield, IL 62711

Get Directions

Sales: 888-602-1034

Used Cars: 888-314-4961

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Friendly Chevrolet

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

306 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great dealership!

Reviewed by Mrs. Sharon L Mather from Jacksonville, ILApril 09, 2022

Great place to buy a vehicle and get it serviced. They have wonderful people who truly care about their customers.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Sharon, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Friendly Chevrolet Springfield and thank you for the recommendation! If there is anything else we can do for you, please feel free to give us a call. - Bill Lynch, General Manager, blynch@susansautomall.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

If you are looking to purchase a vehicle, Dustin Plowman...

Reviewed by WadeOctober 11, 2021

If you are looking to purchase a vehicle, Dustin Plowman is hands down the guy you need to see. He is professional, knowledgeable, and genuinely works to get you the best deal available. I will definitely be back to work with him again!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for this amazing review! We really appreciate your business. - Bill Lynch, General Manager, blynch@susansautomall.com

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.4 (out of 5)

Worst xxxxing place never get your car fixed all they do...

Reviewed by BrittanyApril 08, 2021

Worst xxxxing place never get your car fixed all they do is xxxx your vehicle up worse then when you brought it in to them.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. - Bill Lynch, General Manager, blynch@susansautomall.com

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Friendly Chevrolet

Susan's Auto Mall
Since 1965 Friendly Chevrolet and Honda of Illinois has provided Springfield area residents with great deals on new & used vehicles and after all those years that "Friendly Tradition" continues. We advertise on this website so that you have a fast and convenient way to research the car truck van or SUV that's right for you. Our Springfield Chevrolet and Honda dealership in Sangamon County is a great choice whether you are searching for a used cartruckSUV or a new Chevrolet or Honda.

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