Friendly Chevrolet

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Dealer Reviews

Chevrolet New Car Dealership in Springfield, IL

Overall Rating

4.3/5

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Susan's Auto Mall
Since 1965, Friendly Chevrolet and Honda of Illinois has provided Springfield area residents with great deals on new & used vehicles and after all those years that "Friendly Tradition" continues. We advertise on this website so that you have a fast and convenient way to research the car, truck, van, or SUV that's right for you. Our Springfield Chevrolet and Honda dealership in Sangamon County is a great choice whether you are searching for a used car,truck,SUV or a new Chevrolet or Honda.

Need service for your new Chevrolet? Friendly Chevrolet's Chevrolet-trained mechanics can help.

Friendly Chevrolet Reviews

Overall Rating

4.3/5

70 out of 84 people recommended this dealer

Customer Service:

2.8/5

Buying Process:

2.4/5

Quality of Repair:

3/5

Overall Facilities:

3.2/5

OUTSTANDING purchase experience

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

1/5

Reviewed by Bill Grossman
in Indianapolis, IN
October 09, 2020

If only every car buying experience was like mine...Carlos was great from the first text message when I requested pics of the car as soon as it popped up on Cars.com. He went out, took pics, including a couple "issues" with the car, didn't hide anything and communicated quickly and professionally. It took a couple weeks to get to the dealership to see the car in person, and what do you know, those "issues" had all been addressed and fixed properly. There was no pressure, they understood I had another identical car to go look at in Peoria, gave me their best price and let me go with that. I went back and bought the car at Friendly because of the service I received and the people that made it happen. Great Job, Love the car. Thank you.

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too aggressive

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

N/A

Reviewed by Jane
in Springfield, IL
January 09, 2020

Kept trying to push car off on me when I kept telling him I couldn’t afford the payments. Getting frustrated with me because I wasn’t interested in all of the other cars he was trying to give me. I had to lie my out of getting my title back to my old car. Got a car from Honda instead!

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Purcase of a 2017 Equinox

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Jamie
in Springfield, Il
March 29, 2017

My husband and I really liked Horacio. He listened to what we wanted and helped locate the vehicle we wanted when Friendly didn't have it on there lot. Everyone at Friendly was great and helped us get a new vehicle that fit in our budget.

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Pictures of Friendly Chevrolet

Picture of Friendly Chevrolet in Springfield

Dealership Contact Information

Friendly Chevrolet 2540 Prairie Crossing Dr
Springfield, IL 62711

Sales: 888-602-1034
Used Cars: 888-314-4961

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	8:30am	8:30am	8:30am	8:30am	8:30am	8:00am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	8:00pm	6:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:30am	7:30am	7:30am	7:30am	7:30am	8:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	4:00pm

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