Napleton Chevrolet St. Charles

Chevrolet New Car Dealership in Saint Charles, IL

2015 East Main Street
Saint Charles, IL 60174

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Sales: 630-584-9700

Used Cars: 630-584-9700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm
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Reviews of Napleton Chevrolet St. Charles

Overall Rating:

4.4 (out of 5)

82% recommend this dealer

270 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best dealer of chevy in chicago land area and sale &

Reviewed by kyawkhineDecember 13, 2025

Best dealer of chevy in chicago land area and sale & services are very excellent place.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Wow, did I get scammed by these guys.

Reviewed by Jerked around Jaguar from Saint CharlesDecember 12, 2025

Wow, did I get scammed by these guys. I bought the Platinum service contract (3,700 dollars) to cover my new "used" vehicle. First time I brought it in for a covered service part. They over charged on what the warranty company would cover for labor by 2k and passed it on to me. Nothing I could do about it. Worst part was they just smiled. They had my car for 3weeks and 5 days to replace a defective heater core.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Everything ran smoothly and efficiently.

Reviewed by James1287December 06, 2025

Everything ran smoothly and efficiently. Rocco was extremely kind in helping me find my next car! I am very pleased with the service we received.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

James, we're glad to know Rocco was such a help during your car search. Thank you for choosing Napleton Chevrolet St. Charles. Enjoy your new vehicle!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton Chevrolet St. Charles

At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.

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Chevrolet

Blazer, Blazer EV, Colorado, Equinox, Equinox EV, Malibu, Silverado 1500, Silverado 2500, Silverado 3500, Silverado EV, Suburban, Tahoe, Trailblazer, Traverse, Trax
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