Chevrolet of Palatine in Palatine including address, phone, dealer reviews, directions, a map, inventory and more

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151 E. Lake Cook Dr.
Palatine, IL 60074

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Sales: 224-836-9628

Used Cars: 224-836-9996

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Chevrolet of Palatine

Overall Rating:

4.3 (out of 5)

84% recommend this dealer

697 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

what a bunch of shenanigans.

Reviewed by polkatornadoJune 23, 2022

what a bunch of shenanigans.. they list car at 9995 msrp.. and some bogus line about 2595 in extra dealer costs, but never added that to the price in the online ad, so very deceptive. Still not sure if the 2595 is solely for the Xzilon ? And then find out since car is over 20 years old, Xzilon would not warranty it. Test drive went fine, but cruise control did not work , duct tape on driver side visor, duct tape holding a battery bracket, and a big rust spot on rear wheel well, which dealer tried to downplay... The Worst was back in sales office, and the last century baloney of the junior sales guy leaving 3 times to negotitate by talking to his manager , then floor leader, and trying to manipulate me into making an offer.. Now i remember why I buy from private parties.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing this review regarding your visit with us. We would like to learn more about your experience, please contact us at: customercare@leaderauto.com. Sincerely, The Chevrolet of Palatine Team

Overall Experience 2

Customer Service 2

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Oil change

Reviewed by Cheryl L Cohn from Palatine, ILJune 23, 2022

All service people were great. Great experience! Everything was reviewed with me. Clear washed and ready in time given.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Chevrolet of Palatine Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I purchased a new 2020 Ford Edge so excited !!!!!!

Reviewed by Dominique from Chicago Il June 10, 2022

I got approved for a 2020 Ford Edge….Will was excellent…great customer service and very helpful 😊 I recommend them very satisfying and outstanding experience, very professional.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Chevrolet of Palatine, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Chevrolet of Palatine Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Chevrolet of Palatine

At the All New Chevrolet of Palatine our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.

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