Bill Walsh GM Superstore in Ottawa including address, phone, dealer reviews, directions, a map, inventory and more

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1752 E Norris Dr
Ottawa, IL 61350

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Sales: 815-313-4780

Used Cars: 815-313-0103

Hours Toggle

Sales Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Bill Walsh GM Superstore

Overall Rating:

3.4 (out of 5)

58% recommend this dealer

38 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

2022 C8 Corvette Purchase

Reviewed by RICKY GAGE from Ottawa, ILMarch 01, 2022

Very friendly staff! They walk you right through the ordering process and are straight forward with you. I purchased the new mid-engine Corvette, NO price gouging here!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bill Walsh Jr., VP, 815-252-2323

Overall Facilities N/A

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.3 (out of 5)

My car

Reviewed by Marie E Paulinis from Princeton, illJune 18, 2021

I think they did something to my car oh and I want him to get a check right my AC was working late and my radio now I can?t turn the AC up or down or my radio stuck on one station

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Marie, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Bill Walsh Jr., VP, 815-252-2323

Overall Facilities N/A

Customer Service 2

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.2 (out of 5)

I would not recommend! When trying to make a deal over...

Reviewed by Sfoxz99May 16, 2021

I would not recommend! When trying to make a deal over the phone I could not get a price. The price on the internet kept changing and they would not honor the lesser price. I needed a gooseneck hitch, a bedliner, and small dent fix and they had to farm out everything. That right there make me wonder if they are going to farm out warranty claims. The sales man did not even know what a gooseneck hitch was.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Bill Walsh GM Superstore

Welcome and thank you for choosing the Bill Walsh Automotive Group. For four generations we have been a family owned business committed to serving all of your automotive needs whether it be sales leasing service parts body shop internet accessories quick lube or just information. Your complete satisfaction has always been our first priority and we appreciate the opportunity to earn your business. Since we opened the doors of our first dealership on Main Street in Ottawa our motto has always been:

"OUR CUSTOMERS ARE OUR FRIENDS"

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