Steve Schmitt of Litchfield in Litchfield including address, phone, dealer reviews, directions, a map, inventory and more

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1 Galaxy Ln
Litchfield, IL 62056

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Sales: 866-739-9664

Used Cars: 866-560-9666

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Steve Schmitt of Litchfield

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

285 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Owner

Reviewed by Kathie Willis from Litchfield, IllinoisJanuary 03, 2022

Outstanding very knowledgeable. Always polite and respectful.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Poor customer service and vehicle repairs

Reviewed by Edwards from Litchfield September 29, 2021

Had a car there for over 2 weeks for brakes rotors and front calipers. After paying almost $1500 in May I was just quoted that same problem from a different shop a few months down the road. Stock rotors and calipers still on the car…imagine that, so 1500$ for just brake pads. Mechanics seem friendly and nice but the service manager “Bob” was not much help when I brought up the issue. I will most definitely be taking my care elsewhere for service from now on and I recommend everyone else to do the same!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, as the General Manager of the dealership I would like to learn more about this. Is it possible to have you call me? My name is Kelly Ondrey and the dealership number is 217-324-3932. I would appreciate an opportunity to discuss this with you so we can try to figure out where the confusion is coming from. All customer business is important to us and we certainly want to know when things are as the customer thought they should be, so, we appreciate the feedback and look forward to hearing from you soon. Thank you.

Overall Facilities 2

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Blazer joy

Reviewed by Tina Gerhardt from Litchfield, IllinoisAugust 20, 2020

Great team! Gave me a great price for my trade in and a great price for the Blazer I purchased. They worked with my schedule and got everything done in a timely manner. I will be back.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello and thank yo for the awesome review! We appreciate your business and you taking the time to tell the story on how we did. Thanks again!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Steve Schmitt of Litchfield

At Steve Schmitt-Brubaker Inc we are committed to meet your highest expectations in all aspects of our business. We deliver outstanding customer service while helping you find the automobile of your dreams. Steve Schmitt-Brubaker Inc offers the most modern and convenient access to useful information and satisfying service online for all its Jerseyville and Springfield IL Chevrolet Buick and GMC customers. If you are looking for a trustworthy dealership don't hesitate to make the quick drive south to view our great inventory.

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