Libertyville Chevrolet in Libertyville including address, phone, dealer reviews, directions, a map, inventory and more

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1001 S Milwaukee Ave
Libertyville, IL 60048

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Sales: 877-466-7193

Used Cars: 877-460-4084

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 6:30am – 7:00pm
Tue 6:30am – 7:00pm
Wed 6:30am – 7:00pm
Thu 6:30am – 7:00pm
Fri 6:30am – 5:30pm
Sat 7:00am – 4:00pm

Reviews of Libertyville Chevrolet

Overall Rating:

4.3 (out of 5)

81% recommend this dealer

934 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

5 Hour Nightmare

Reviewed by John Larimore from Carpentersville, IllinoisApril 13, 2022

Went to the dealer to sell my 2019 F150 and get a new truck. The online price was $44,999 for the 2022 Silverado. They added over $8,000 dollars to that price and said that was normal and all dealers are doing it due to the new car shortage. So i took all that in and got what i could on extras. But was promised a lot more, but only if i gave a good review for the salesman that took care of me. That right there is dishonest and i really felt like i was being blackmailed to get the extra things that were promised. When i first did a review i was contacted by someone that follows up with reviews and she said she would meet with the salesman and they would see about a gas card and some other extras that i could use. All i got was a call from the salesman wanting a good review before i would receive the extras. Also after looking over a few receipts i noticed that the billing for some of my stuff was falsified. I had sold back the tires and rims and getting $200 for those and another $300 for a discount on one of the packages that i really didn't want. But on the receipt it said buying back rims for $500. Nothing about the discount on the package. Next i looked at the bill for installing the side steps and cover all floor mats. First the bill said $902 for the side steps. But i had the ones for $785 put on. Then we have the floor mats. They billed for the rear mats being put in and i am the one that put them in after they were shipped to me. Definitely having buyers remorse and would not recommend this place unless you haver everything set in stone before arriving. And get everything promised up front.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 2

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Bad deals waiting

Reviewed by Carperson from Chicago, Illinois March 25, 2022

Hopefully this can help someone. I am a first time car purchaser. This place will try their best to put on extra fees and whatever else they can add. Please consider going somewhere else, they will take advantage of you.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Car person, I wish you had listed your name here so I could try to look into the details of what happened here or try to reach out and help in some way. I'm sorry to hear that you had a poor experience with us, but if there is anything I can do to try and help out here, please reach out to me at happycustomer@happyautogroup.com

Overall Facilities 3

Customer Service 3

Buying Process 3

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Outstanding client service

Reviewed by Jeff and Carrie from Chicago, IL March 07, 2022

We have been working with Cory and the Libertyville management and finance staff for nearly a year on two different purchase transactions and they are highly professional, communicative and truly are partners in the process! We feel their service and client centered focus is outstanding!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Libertyville Chevrolet

Libertyville Chevrolet in Libertyville IL also serving Gurnee IL and Waukegan IL is proud to be an automotive leader in our area. Since opening our doors Libertyville Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make your buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Chevrolet or used car truck van or SUV we will provide assistance to help you find financing options that fit your needs!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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