The Chevrolet Exchange in Lake Bluff including address, phone, dealer reviews, directions, a map, inventory and more

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1 Sherwood Terrace
Lake Bluff, IL 60044

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Sales: 847-739-9888

Used Cars: 847-457-8031

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of The Chevrolet Exchange

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

713 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Oil change

Reviewed by Bryant Rice from Wadsworth, IllinoisMay 20, 2022

Great customer service . I came in for an oil change and I was greeted immediately and was on my way in less than an hour.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your next oil change. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Patience and the ability to handle all the scenarios so

Reviewed by kerstein43May 19, 2022

Patience and the ability to handle all the scenarios so easily to make my buyers experience a pleasurable one

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Transmission liking

Reviewed by Bernardo Cruz from Beach park,ilMay 13, 2022

Still liking oil, this is the 3rd time, they supposed to fixed.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About The Chevrolet Exchange

The Exchange has been family owned and operated for over 30 years. Our simple motto Expect the Exceptional expresses our core belief in the Golden Rule which means you will be treated as we would like to be treated. At The Exchange we pride ourselves on providing the best automobile purchase experience you will ever have. Our promise to you is that we will always be straightforward honest and fair.

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