Chevrolet
New Car Dealership in Lake Bluff, IL
Overall Rating
4.8/5
Read dealer reviews
The Exchange has been family owned and operated for over 30 years. Our simple motto Expect the Exceptional expresses our core belief in the Golden Rule, which means you will be treated as we would like to be treated. At The Exchange, we pride ourselves on providing the best automobile purchase experience you will ever have. Our promise to you is that we will always be straightforward, honest and fair.
Our certified mechanics know how to keep your new Chevrolet fine tuned and safe. So if you are in Lake Bluff or the surrounding area, check out The Chevrolet Exchange!
The Chevrolet Exchange Reviews
Overall Rating
4.8/5
184 out of 194 people recommended this dealer
Overall Facilities:
4.6/5
Five Stars!
Reviewed by CASEY WHITAKER
in Clarksville, Ohio
March 08, 2021
Five Stars! I was in the market for an end of the year clearance 2020 Traverse. After searching for the right vehicle and a price on the car search websites, I put the years I was interested in between 2019-2020. One day, I put in 2019 and forgot to put a 2020 as the end year. A 2021 RS Traverse popped up with an outstanding price! Better than the clearance 2020's. The price was unbelievable!
I called Chevy Exchange and talked to Viviana. After talking to the General Manager, She found out that the price on the website was a mistake. Without me saying anything back to them, their response was that they were going to honor the price even though it was listed at a price they did not intend. I appreciate Rafat the General Manager for giving me that price! Everyone from Viviana, to Lance, the accessories representative to the finance specialists Cass and Michael, were caring and professional.
Throughout the entire process Viviana was quick to respond and help in this out of state long distance transaction. I drove over five hours to complete the deal. Although, they did not have to do what they did, they honored the price and throughout the process they kept their word. Your word matters. And this dealership honored their word. In regards to my transaction, I have been encouraged knowing there is a dealership that cares about being truthful and ethical! These traits can be hard to find at times in any business interaction and I was very pleased to find them at work here.
Excellent experiences
Reviewed by Angela
in Chicago, IL
February 25, 2021
I purchased a used car at Chevy exchange and I love it. I also have had my oil here and will continue to come here. Top notch service.
Great experience
Reviewed by Joe Leddy
in New Lenox, IL
August 11, 2018
While I typically don’t write many online reviews, I wanted to write this one to give credit to Rafat and his team at The Chevy Exchange. The vehicle I was looking for was very specific and finding a dealership with the right inventory was challenging. I had almost settled on another vehicle at another dealership, but I checked with the Chevy Exchange. Not only did they deliver me the exact vehicle I was looking for with every feature I wanted, but they gave me a screaming deal on it. In addition, they offered top dollar for my trade-in (beating CarMax, and 4 other dealerships, 2 of which were Chevy dealerships). I traveled from the far south suburbs to buy up North at the Chevy Exchange and they made it well worth my while. I worked with Rafat and Baha and they could not have been more ethical, professional, and easy to do business with. They also helped me get acquainted with the vehicle, settings, OnStar, some of the new bells and whistles, etc. I will buy from them again! Highly recommend!
