9510 Joliet Rd
La Grange, IL 60525
Sales: 888-449-8465
Used Cars: 888-449-8465
Sales Department
Sun | Closed |
Mon | 9:00am – 8:00pm |
Tue | 9:00am – 8:00pm |
Wed | 9:00am – 8:00pm |
Thu | 9:00am – 8:00pm |
Fri | 9:00am – 8:00pm |
Sat | 9:00am – 6:00pm |
Service Department
Sun | Closed |
Mon | 7:00am – 6:00pm |
Tue | 7:00am – 6:00pm |
Wed | 7:00am – 6:00pm |
Thu | 7:00am – 6:00pm |
Fri | 7:00am – 6:00pm |
Sat | 8:00am – 5:00pm |
See all dealerships near La Grange, IL that carry Chevrolet, GMC, Buick
Overall Rating:
4.7 (out of 5)
91% recommend this dealer
5550 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Ms. Salcido was a good service advisor. However, I was
Ms. Salcido was a good service advisor. However, I was sent the wrong diagnostic pictures from another customer, I didn’t realize that it was not mine so I sent Ms. Salcido and email 2x so she can send me the diagnostic images of my car. I called but up to this time, she hasn’t responded to my email. Felipe the manager also sent me a text and was hoping to hear from him, nonetheless he also did not respond so he can at least check why my email or concern was not responded to but he didn’t. The mechanic also did not communicate to Ms. Emily ( accdg to her) that my wiper blade was not ordered, I kept waiting and was told by Emily that it has to be ordered from which I have been waiting for a long time and was told that it will only take a few minutes and my car will be done. After that, the wrong size of the wiper blade was delivered so they have to reorder again. The second one when they have to reorder the wiper blade, it was already the right size. It didn’t take the mechanic a long time and it was placed at a short period of time. Otherwise, I can say Ms Emily was nice and she communicated with me about the delay. It was just about the email and the office call that she didn’t respond. I hope the manager Felipe is also sensitive to the customer’s concern so he can make a service recovery. Still waiting for the response this time
Dealer Response
Thank you for your feedback. We appreciate your detailed account of your experience with Advantage Chevrolet of Hodgkins. I'm glad to hear that Ms. Emily provided you with good communication, but I understand your concerns regarding the delays and lack of responses regarding your diagnostic images and wiper blade order. We strive to provide timely and effective communication, and your experience does not meet those standards. Please feel free to reach out to us directly so we can address your concerns and ensure you receive the support you need as soon as possible. Your satisfaction is important to us, and we are here to help. Thank you for choosing Advantage Chevrolet of Hodgkins, and we look forward to resolving this matter for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539
Maximum rating = 5
It is the best dealership.
It is the best dealership. I always by my cars from here fir the last 16 years.
Dealer Response
Thank you so much for your wonderful review! I am thrilled to hear that you've been choosing Advantage Chevrolet of Hodgkins for the last 16 years. Your loyalty means a lot to us, and we look forward to assisting you with your future vehicle needs. Please don't hesitate to visit us again soon! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403
Maximum rating = 5
Professionalism, everything was done in a timely manner.
Professionalism, everything was done in a timely manner. Carolyn kept us informed and up to date.
Dealer Response
Thank you for your fantastic review, Renita! We're thrilled to hear that Carolyn provided you with timely updates and maintained professionalism throughout your experience at Advantage Chevrolet of Hodgkins. We appreciate your feedback and look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539
Maximum rating = 5
Advantage Chevrolet of Hodgkins is family owned and operated and we have proudly served the Chicago area for 10 years. We are conveniently located just off of I-55 and are within a half hour drive from Midway and O'Hare airports as well as downtown Chicago and the western suburbs. We have two stores in the greater Chicagoland area:
Advantage Chevrolet of Hodgkins
Advantage Chevrolet of Bolingbrook
At Advantage Chevrolet of Hodgkins we work hard to provide our customers with everything they need when purchasing a vehicle. We have a Great Selection Great Prices and an award winning Service Department.
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