Steve Schmitt, Inc. in Highland including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

12631 State route 143
Highland, IL 62249

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Sales: 866-396-7002

Used Cars: 888-264-9651

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 8:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Steve Schmitt, Inc.

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

987 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Don’t Do It!!

Reviewed by Casi maronie from Greenville ilSeptember 20, 2021

Brought my truck in for oil change & tire rotation covered by my extended warranty when I went to pick my truck home I didn’t even make it home my truck started smoking on highway and leaking out tons of fluid I then paid to tow it back to see what the problem was that was Friday late afternoon now Monday morning 7:35am to be exact Mark the Big manager from the sales department calls to inform me remind you before they ever even looked at my vehicle again that they stopped taking my warranty apparently over the weekend they had my truck on they lot lol because they accepted it when I dropped my car off to get oul change that my warranty paid for but even if they did stop accepting it they wasn’t gonna even look and see why my car isn’t performing how it was when I brought it to them then I had to let him know this was unacceptable then he further said they will go ahead and check it then my vehicle is never allowed back 🤔🤨😏 like really unprofessional and RUDE I wouldn’t give them another $1 on min of my time Mark of the service department I would hope has part ownership or something because for him just being a service manager he all in one morning before 8am has stopped accepting warranties & customers not to mention is VERY unprofessional and will probably catch Steve Schmidt a law suit in the near future🙂 they don’t even deserve the one star but you have to click one and

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

New truck purchase. Unprofessional and kept my $5

Reviewed by Dan from Greenville ilMarch 16, 2021

Very unprofessional service I had a deal made trading in my suv on a new work truck on a Saturday evening. they wasn’t giving me much trade in on my suv. I put $500 deposit on the truck til Monday. Ended up selling my suv over the weekend. Called them Monday soon as they opened told them suv was sold. Don’t run anything. Told them I wanted to get a fancier truck now that things was better. They didn’t have a truck in hand. Was going to take a week to get what I wanted. I had no wheels to get around. Started looking around found a truck that afternoon and bought. Went to get my deposit back and they refused. Very unprofessional!!!! told me it was none refundable and should’ve waited for them to get me there truck. Will never do business with them again. Chris Martz is a very Unprofessional manager. Buyer Beware!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.4 (out of 5)

Wouldn’t honor its word

Reviewed by Kennell2020October 24, 2019

So I bought a 2011 Chevy Corvette in March 2019. When I first got it home I realized the convertible top wouldn’t automatically go down sometimes. I called the dealership and they acted like they didn’t know what I was talking about. I didn’t have the problem every time letter the top up just sometimes, so I thought it was no big deal. Well not to long ago the convertible top frame completely broke. I took it to the dealership and they tell me the warranty only covers the motor. I was extremely angered by this because they store their corvettes outside in the rain, sleet, and snow. So what that does is brings rust to the frame of the corvette convertible. Now I only had this car for less then 6 months and the frame is completely broken. Now I’m looking for a auto repair shop to look at it. The lowest estimate I received was 1600$. The dealership couldn’t help me at all. They made me drive 50miles to them just for them to tell me that the frame is not covered under warranty. They was not friendly the time I walked into their dealership. But I had to have this certain corvette. I’m not satisfied with their service not one bit. So if you get a warranty from them make sure you know what’s covered in it.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Steve Schmitt, Inc.

Steve Schmitt Chevrolet Buick GMC has been serving shoppers in the Highland Troy and Greenville IL areas for years now and we aren't showing any signs of slowing down. Featuring a staff of professional helpful and conscientious individuals we can guarantee that no matter what the purpose of your visit at Steve Schmitt Chevrolet Buick GMC we can help you out.

If you have any questions about your Chevy Buick or GMC vehicle purchasing a new car or truck or bringing your vehicle in for service or repair at our NEW and updated facilities we here at Steve Schmitt Chevrolet Buick GMC have the answers.

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