1385 East Chicago Street
Elgin, IL 60120
Sales: 866-332-5669
Used Cars: 866-332-5669
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:30am – 4:00pm |
See all dealerships near Elgin, IL that carry Chevrolet
Overall Rating:
4.4 (out of 5)
94% recommend this dealer
419 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I brought my car in for a check engine light.
I brought my car in for a check engine light. The code is p11 01. With my Chevrolet warranty that code specifically is covered. The guy who is checking me in kept mentioning $250 will be due if we find that the reason you're bringing your car in isn't covered under your warranty and do you have an extended warranty? I said this was already discussed and solved at the last appointments and this is the reason why I'm bringing my car back today. The guy acted like he had no history of me being there. He went on to tell me everybody here needs to get paid the mechanics the person at the front desk. Why is a person telling me that everybody needs to get paid and that's why it's going to be $250. I get it if it's not covered but I was already told that it was covered this guy didn't want to budge he didn't want to go and ask anybody else his answer was final so I just got the recall that was to be done on the car and I left and I'll find another place to go to who will accept the warranty on the car because apparently this guy was xxxxxx off that I had a warranty.
Dealer Response
Thank you for taking the time to share your experience. We’re truly sorry to hear about the confusion and frustration surrounding your recent service visit, especially regarding the check engine light diagnosis and the communication about warranty coverage. That is not the level of service we aim to provide. We appreciate you bringing this to our attention so we can address it properly. Our Service Manager, Mike Dellas, would like the opportunity to speak with you directly to better understand what happened and work toward a resolution. Please feel free to reach out to him at mdellas@biggerschevy.com. Your feedback is important to us, and we’re committed to making things right. Sincerely, The Biggers Chevy Team
Maximum rating = 5
They got me in, completed the work, and did it in a
They got me in, completed the work, and did it in a timely manner. The sales rep was friendly and honest.
Dealer Response
Thank you for the great review! We're so glad to hear that your visit went smoothly and that everything was completed in a timely manner. It’s wonderful to know that Mike Matthews made a positive impression with his honesty and friendly service. We appreciate your trust in Biggers Chevy and look forward to helping you again in the future!
Maximum rating = 5
Great service.
Great service. No haggling. In and out with a new truck in under an hour.
Dealer Response
Thank you, Randy! We' are thrilled to hear that your experience was smooth, straightforward, and efficient. No haggling, just great service and that’s exactly what we strive for! We will be sure to pass along your kind words to Mike Dellas, Mike Matthews, and the rest of the team who helped make it happen. Enjoy your truck, and thank you again for choosing Biggers Chevy.
Maximum rating = 5
At Biggers Chevrolet we strive to achieve one goal customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Biggers Chevrolet we have a great staff that will be able to assist you with all of your car buying needs whether it is locating the right vehicle obtaining financing or anything in-between. If you happen to be looking for a new or used Chevrolet vehicle stop by and we will do whatever we can to get you into the car you have always dreamed of driving. Stop in or call us today!
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