1385 East Chicago Street
Elgin, IL 60120
Sales: 866-332-5669
Used Cars: 866-332-5669
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:30am – 4:00pm |
See all dealerships near Elgin, IL that carry Chevrolet
Overall Rating:
4.4 (out of 5)
93% recommend this dealer
441 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Experience was great, everything went smooth and he was
Experience was great, everything went smooth and he was helpful getting us the car we wanted at the best price without any hidden fees or trying to talk us into getting anything extra we didn’t want. Thank you!
Maximum rating = 5
During drop off, had to wait 30 minutes, as service
During drop off, had to wait 30 minutes, as service writer was busy. In that time multiple other dealership employees walked past non even acknowledged me standing there. Not even a hello. Tech wrote up oil leaks, coolant leaks, power steering leaks. But didn't say anything about the exhaust leak causing very loud ticking on cold start which can be visually seen as 2/6 exhaust manifold bolt heads are missing. After charging $840 for oil change, coolant leak repair, on pick up vehicle wasn't even washed. Terrible customer service.
Dealer Response
Hi there, we’re truly sorry to hear about your recent experience and appreciate you taking the time to share this feedback. Waiting without acknowledgment and feeling overlooked is not acceptable, and it falls short of the customer service we strive to provide at Biggers Chevrolet. Additionally, we understand your frustration regarding the missed exhaust concern, the cost of the repairs, and the lack of a vehicle wash at pickup as these are all points we take seriously. We’d appreciate the chance to review your visit in detail and work toward a resolution. Please feel free to reach out directly to our Service Manager, Mike Dellas, at 847-742-9000. We value your business and hope to earn back your trust. – The Biggers Chevrolet Team
Maximum rating = 5
Fast service and very friendly.
Fast service and very friendly. Every thing was done very professionally and everyone was super friendly
Dealer Response
Thank you so much, Karyn, for the kind words and for choosing Biggers Chevy for your service needs! We're thrilled to hear that your visit was fast, friendly, and handled with professionalism from start to finish. We'll be sure to pass along your appreciation to Brian Pena and the rest of our service team. We truly value your trust in us and look forward to serving you again in the future.
Maximum rating = 5
At Biggers Chevrolet we strive to achieve one goal customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Biggers Chevrolet we have a great staff that will be able to assist you with all of your car buying needs whether it is locating the right vehicle obtaining financing or anything in-between. If you happen to be looking for a new or used Chevrolet vehicle stop by and we will do whatever we can to get you into the car you have always dreamed of driving. Stop in or call us today!
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