Bob Jass Chevrolet, Inc. in Elburn including address, phone, dealer reviews, directions, a map, inventory and more

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300 S Main St
Elburn, IL 60119

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Reviews of Bob Jass Chevrolet, Inc.

Overall Rating:

4.9 (out of 5)

100% recommend this dealer

66 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Brenda

Reviewed by Brenda Ngassa from MontgomeryNovember 09, 2019

Was great working with them, fast and easy service. They have a broad galley too. They instantly gave me what i was looking for and better, would highly recommend

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Superior service

Reviewed by Brian from Maple Park, IllinoisMarch 04, 2019

I can?t say enough about the service at Bob Jass Chevrolet. They were very helpful and knowledgeable when I brought my sons vehicle in for service. They figured out the problem promptly and had it repaired efficiently. If you?re not going there for service......shame on you. Don?t waste your time going elsewhere.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are happy to see that you found our staff to be so helpful and knowledgeable. We strive to provide excellent customer service every day. See you soon!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great used car buying experience

Reviewed by Don H from Bartlett, ILJanuary 15, 2018

I always dread the new or used car buying experience at the dealerships, but we felt very comfortable with our entire experience here. Our salesman Steve L. was very attentive when we needed and also giving us our space, and never felt pressured. Ryan the General Manager was also nice to work with, making this the best car buying experience. Those were the pros. The only con is that the GM said we'd have a full tank of gas, but failed on that . That is a very minor detail in our buying experience, but he shouldn't have promised it if he wasn't going to deliver. I still would recommend Bob Jass Chevy and Steve L., and would return.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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