Chevrolet
New Car Dealership in Dundee, IL
Overall Rating
4.4/5
Read dealer reviews
Visit as a Friend. Leave as Family. That is what we hear from so many of our customers; that AL Piemonte Chevrolet made them feel like family. The atmosphere at Piemonte Chevy is different than other dealerships. We have fun at our store, and that means our customers have a great experience. Our primary goal is to make sure we give every customer the best experience they ever had at a dealership. It's our passion. We look forward to meeting you soon.
Our certified mechanics know how to keep your new Chevrolet fine tuned and safe. So if you are in Dundee or the surrounding area, check out Piemontes Dundee Chevrolet Inc.!
Piemontes Dundee Chevrolet Inc. Reviews
Overall Rating
4.4/5
61 out of 74 people recommended this dealer
Overall Facilities:
4.4/5
False Price Advertised
Reviewed by Tim and Julie Melsness
in Sterling, IL
October 14, 2020
We drove 100 miles to seriously consider buying a Nissan Rouge listed at $17,300. When we were presented with the form, the real price was 19,200. They created a “prep” fee for almost $2000!! Although we rejected the high price, we did raise our initial offer twice. They would not negotiate at all!
Bait and switch.
Reviewed by Chaz
in Melrose Park, IL
September 29, 2020
They list cars online with great prices - then add $2,000.00 for "service and prep." Which should be part of the price, not an add-on! I wasted a trip there.
Just tell the truth
Reviewed by Fred
in Chicago il
July 21, 2020
6 minutes ago
Just tell the truth
I did a test drive last week and decided to buy a car. When presented with the out the door price they had added close to $2000 in additional fees on top of the tax and registration. $300 for a doc fee plus $1500 for delivery/destination fee (there should never be a delivery charge on a used car—look it up).
I disputed these and was told they are standard. The sales associate went to a manager to see if he could waive these and returned with a negative response. I walked.
When I got home I proceeded to write a review about my experience.
The next day the dealership contacted me to agree to sell the car at the advertised price without the fees disputed but they wanted me to remove the negative reviews which I agreed to do and also stated that I would be fair and write a positive review.
The next day I got a cashiers check and went back to pick up the vehicle. Unfortunately the following events prevented me from ever writing that positive review and the stars would be zero if that was an option.
While the salesman was Completing paperwork he handed me a form and told me that I was required to give them at least 4 references. I asked why they needed that and was told my bank needed them. I reminded him that my financing was already complete and that if my bank needed that info they would have asked me for it. I declined to give references.
He then started to fill out a credit application even though I had already given them a cashiers check for the total amount. I asked why he was filling this out and was told not to worry that they would not be running a credit report but they needed the information for their finance department??? I was very uncomfortable at this so I asked their customer service rep what they needed this application and the references for. She didn’t have any answers but stated she would ask the manager. I was then asked to step into the sales managers office and was told they needed this information to report my transaction to the IRS as a large cash transaction (it was a cashiers check not cash). I just finished the transaction and left with my new car.
Two days later the manager left a message for me to call him back with the last four numbers of my social so that he could complete his paperwork for the IRS. I went to the IRS .GOV website to research reporting requirements for auto dealerships and found that this transaction does not meet those requirements. I sent a copy of the IRS link to the sales manager Linell Grey. Two days later he replied and now stated that he needs this information for OFAC not the IRS. I researched the requirements for auto dealerships pertaining to OFAC and found that all they are required to do is check my NAME ONLY against a list to be sure I am not on it. They are not even required to tell me that they are doing this. I responded and sent a copy of the link to this as well to Mr Grey. He then told me he would proceed without my social but that he would tell the Federal Government that I refused to provide it to him. “the government will come after you “.
THEY EXPECT ME TO GIVE THEM MORE INFORMATION ABOUT MYSELF INCLUDING MY SOCIAL WHEN THEY CANNOT EVEN GIVE ME A CLEAR ANSWER AS TO WHY THEY NEED THIS!!!
Oh and 1 more thing— the $300 dollar DOC fee that was added on the first day was still on the final price that I paid as I was told that they are required by law to charge me for that. Upon researching this I actually found that the required by law part ONLY requires that they charge the same fee to every customer. They are NOT REQUIRED TO CHARGE ANYTHING FOR DOC FEES but they have CHOSEN to charge every customer the MAXIMUM allowed by the state law which is $300 even though the state average is half of that.
Also to be completely transparent I did tell Mr Linell to “stop fu**ing with me” in my last message to him but at this point who can blame me.
