150 W Pershing Rd
Decatur, IL 62526

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Sales: 217-330-5636

Used Cars: 217-302-6008

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 12:00pm

Reviews of Miles Chevrolet

Overall Rating:

4.3 (out of 5)

98% recommend this dealer

483 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We needed a car, kenny Robbins was our salesman, he was

Reviewed by Kathy Minnis from Shelbyville, ILNovember 28, 2025

We needed a car, kenny Robbins was our salesman, he was outstanding. Our financing process was also excellent, we drove away with the car that day. Thankyou

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your wonderful feedback! We're delighted that Kenny provided excellent support and that your financing went smoothly. It's great you were able to drive away with your new vehicle the same day. Your satisfaction means everything to us, and we appreciate you sharing your positive experience!

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Maximum rating = 5

1.0 (out of 5)

Took my grandma‘s car and then they put 7 quarts of oil

Reviewed by Dillon kOctober 15, 2025

Took my grandma‘s car and then they put 7 quarts of oil in it when it only takes 4.2 we have proof they caught us liars and told us to drive the car until the engine blows up. We reported them and then they took it back and kept it for about six months Proceeded to say that the engine is conked up with oil. It’s our fault. We have to pay to get it back now somehow the tires are bald even though it was a new car then told us that something broke and it would be $500 to fix it and proceeded to blame us for everything after their sales manager lied to us multiple times even telling us that they didn’t put the 7 quarts and they just charged us for 7 quarts Would never recommend them to anyone my grandmother‘s car is still broke down. She’s on a fixed income and now we have to fix it out-of-pocket thanks to Chevy for making the worst cars and the worst people ever.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

It's unfortunate to hear about the challenges your grandmother experienced with the vehicle service. We understand your frustration, and we take all customer concerns seriously. This situation is not reflective of the standards we strive to maintain. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please have your grandmother contact Chris Perry at Cperry01@vtaig.com so we can review the details of her experience and explore how we can address these concerns properly.

Overall Experience 1

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Maximum rating = 5

5.0 (out of 5)

Man, where to begin.

Reviewed by fatsporty01August 11, 2025

Man, where to begin. My wife and I had the single best experience I’ve ever had with a salesman at Miles Chevrolet today. My salesman Kevin Camp created a truly exceptional experience. From his knowledge of the vehicles, to him just being a really good guy. Oh, and talking Harley’s and hot rods. That’s always a win. I would work with him again, every time. If anyone I know ever needs a vehicle, I know exactly who I’ll tell them to see. He treated us with respect and friendliness all the way through. He made it much easier to feel good about spending my hard earned money and that is a very rare thing. We absolutely love the truck too. I can’t say enough about my experience. We appreciate you Kevin! The finance guy is alright too!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're thrilled to hear about your exceptional experience with Kevin Camp. It's wonderful to know that he provided such knowledgeable and friendly service, making your car-buying process enjoyable. We appreciate you taking the time to share your positive feedback about Kevin's approach and the respect he showed you throughout the transaction. We're delighted that you love your new truck and that you felt good about your purchase. Thank you for choosing Miles Chevrolet, and we look forward to serving you again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

About Miles Chevrolet

At Miles Chevrolet a Berkshire Hathaway Company we treat the needs of each individual customer with a level of respect & appreciation. As such we invite you to browse Miles Chevrolet's New Car & Truck Inventory. Also Miles has one of the best Used and Certified Pre-Owned Chevrolet Inventories in the state. Come down today & test drive one of our New or Certified Pre-Owned vehicles. Need financing? With our close relationship with top lenders we are able to provide fantastic finance rates & leases on all our New & Used cars. Visit us in person or call us for the latest deals from the Miles Chevrolet website.

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