150 W Pershing Rd
Decatur, IL 62526
Sales: 217-330-5636
Used Cars: 217-302-6008
Sales Department
| Sun | Closed |
| Mon | 8:30am – 6:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 7:30am – 12:00pm |
See all dealerships near Decatur, IL that carry Chevrolet
Overall Rating:
4.4 (out of 5)
98% recommend this dealer
484 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Took my new truck in for a oil filter change, tire
Took my new truck in for a oil filter change, tire rotation and fuel filter change. Service was excellent and all this work was completed a head of when I was told it would be done. It only took 40 minutes and I was out of there. Excellent service visit
Dealer Response
Thank you for the positive feedback! We're thrilled your oil filter change, tire rotation, and fuel filter service was completed ahead of schedule in just 40 minutes. Your satisfaction means a great deal to us at Miles Chevrolet.
Maximum rating = 5
We needed a car, kenny Robbins was our salesman, he was
We needed a car, kenny Robbins was our salesman, he was outstanding. Our financing process was also excellent, we drove away with the car that day. Thankyou
Dealer Response
Thank you for your wonderful feedback! We're delighted that Kenny provided excellent support and that your financing went smoothly. It's great you were able to drive away with your new vehicle the same day. Your satisfaction means everything to us, and we appreciate you sharing your positive experience!
Maximum rating = 5
Took my grandma‘s car and then they put 7 quarts of oil
Took my grandma‘s car and then they put 7 quarts of oil in it when it only takes 4.2 we have proof they caught us liars and told us to drive the car until the engine blows up. We reported them and then they took it back and kept it for about six months Proceeded to say that the engine is conked up with oil. It’s our fault. We have to pay to get it back now somehow the tires are bald even though it was a new car then told us that something broke and it would be $500 to fix it and proceeded to blame us for everything after their sales manager lied to us multiple times even telling us that they didn’t put the 7 quarts and they just charged us for 7 quarts Would never recommend them to anyone my grandmother‘s car is still broke down. She’s on a fixed income and now we have to fix it out-of-pocket thanks to Chevy for making the worst cars and the worst people ever.
Dealer Response
It's unfortunate to hear about the challenges your grandmother experienced with the vehicle service. We understand your frustration, and we take all customer concerns seriously. This situation is not reflective of the standards we strive to maintain. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please have your grandmother contact Chris Perry at Cperry01@vtaig.com so we can review the details of her experience and explore how we can address these concerns properly.
Maximum rating = 5
At Miles Chevrolet a Berkshire Hathaway Company we treat the needs of each individual customer with a level of respect & appreciation. As such we invite you to browse Miles Chevrolet's New Car & Truck Inventory. Also Miles has one of the best Used and Certified Pre-Owned Chevrolet Inventories in the state. Come down today & test drive one of our New or Certified Pre-Owned vehicles. Need financing? With our close relationship with top lenders we are able to provide fantastic finance rates & leases on all our New & Used cars. Visit us in person or call us for the latest deals from the Miles Chevrolet website.
Find out what your used car is worth with our appraisal tool.