Carson Ford in Carthage including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

200 Buchanan St
Carthage, IL 62321

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Sales: 319-313-5737

Used Cars: 319-313-5738

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 1:30pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 12:00pm

Reviews of Carson Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

transmission service on 2005 ford freestyle 2015

Reviewed by steve from fort madison iowaOctober 18, 2016

charged my wife $2000 to fix cvt transmission lasted about a week and had same problem wife told them to do something different to fix they did same thing transmission not working. they stated problem with car was inherent. they kept the money. Not a source of wanted us as a customer for life as they like to advertise.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 2

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great people

Reviewed by M. Quigley from Macomb ILMay 22, 2015

The employees were all very kind and the salesman was not pushy. It was a great buying experience and I am pleased with my new car! I would recommend Carson to any of my friends or family.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

2000 Chevy 2500

Reviewed by scott from chester, ilJune 07, 2013

I emailed the dealer and said i was interested in a truck that they put on cars.com & would like to make an offer. They got back to me the next day and asked what i would offer. I gave my offer & never heard back from the dealer. Yes the offer was a few thousand less than they were asking but thats negotiating. I sent them the offer again and still didn't hear back. They must sell too many vehicles.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Carson Ford

ANYTHING THEY CAN DO WE CAN DO BETTER! ANYTHING THE "SO CALLED" BIG DEALERS CROW ABOUT:

REBATESINTEREST RATES TRADE ALLOWANCES

CARSON MOTORS CAN MEET OR BEAT AND GIVE YOU THE PERSONAL ATTENTION YOU DESERVE!

JUST THINK ANYTHING THEY CAN DO CARSON MOTORS CAN DO BETTER! AND HAVE BEEN FOR THE PAST 55 YEARS--"BECAUSE WE DON'T WANT TO SELL YOU JUST A CAR TODAY--WE WANT TO SELL YOU TRANSPORTATION FOR A LIFETIME"

LET US SHOW YOU!

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