A member of the Cars.com family
A member of the Cars.com family
2800 American Legion Blvd
Mountain Home, ID 83647
Sales: 844-327-7548
Used Cars: 844-327-7503
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Mountain Home, ID that carry Chevrolet, Ford, Dodge, GMC, Jeep, Buick, Chrysler, Lincoln, RAM
Overall Rating:
3.2 (out of 5)
82% recommend this dealer
232 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I recently bought a used SUV from them.
I recently bought a used SUV from them. We first saw the vehicle on their website and drove over after hours to look at it. We noticed that the price had been reduced by about $1600 on the window sticker. We went in the next day and took it for a test drive. We told them that we wanted the SUV. They texted me a price quote that had the original unreduced price, a 60 month loan term instead of the 36 month that I requested, a $299.50 fee for "Theft Registration", and a $399 fee for "Brakes Plus." I didn't ask for either of these accessories, but I was told that they were standard included options for this dealership. Wait, what?! I didn't ask for them! I did get them to come down to the reduced price that was on the sticker, but they wouldn't remove the two unwanted options. I did end up buying the vehicle because I couldn't find another one at that age and low mileage anywhere in SW Idaho. I got the vehicle I wanted, but I felt a little deceived in the end. I got home with the vehicle that night and didn't even feel good about having a newer SUV. What's wrong with that picture?! Why is it that so many car dealers have this "slimy" reputation of being deceptive? There was one more incident that disturbed me during the buying process. My salesman went into the office area to check on something for me. One of his superiors (or so it seemed) started chewing him out over some other issue. I was standing near the open doorway in plain sight of everyone in the office area. I was embarrassed for my salesman and found this to be very unprofessional and rude conduct. If they wouldn't have had the vehicle that I was looking for with lower than average miles, I would have walked away and gone somewhere else. The current used vehicle shortage kind of pinned me in a corner, but it is what it is. I wouldn't waste the time driving out to Mountain Home unless you can't find your desired vehicle anywhere else. If you do decide to buy from them, be sure to ask about any mandatory "options" that aren't really optional at all.
Dealer Response
We are sorry to hear about your experience with our dealership. Our top priority is delivering 100% customer satisfaction. I would like the opportunity to speak with about what happened, so I can address it with our staff. Please reach out to me at bcaldera@mhautoranch.com. Thank in advance for your time. Sincerely, Brad Caldera/GSM
Maximum rating = 5
I was headed to McCall from Utah on a trip last week and
I was headed to McCall from Utah on a trip last week and had truck problems. I stopped into this dealership as my truck is a Ford and they are a Ford dealership. Lindsay Walcker in the service department was AMAZING, helpful and a calming influence at the time. She was able to quasi diagnose the problem, was hospitable and suggestive with solutions and made "vehicle problems" less problematic. The other people on the staff that I interacted with were great as well. Great service staff from my experience!
Maximum rating = 5
Would never recommend this dealership to anyone, they...
Would never recommend this dealership to anyone, they sold me a car that had nothing but problems. In the second week of having the car I had to spend money to fix a door panel.
Dealer Response
I am truly sorry to hear this review, as I thought we had resolved this. It is important to us that every customer is satisfied with our dealership. If you would like to speak with me regarding this please reach out. Sincerely, Darren Potter/Sr. VP Auto Ranch
Maximum rating = 5
For over 35 years our family owned and operated dealership has done business in this Valley. Therefore we have a lot of repeat and referral customers. They have asked us for a competitive price without haggling. To do business a better way we have our best price up front. Our pricing is based on current Market Value Supply & Demand and Age of Inventory. Our goal at the Auto Ranch is to make sure that we help you find the right vehicle that meets your needs and wants. No games no hassles nothing hidden. Doesn't it make sense to do business a better way?
Find out what your used car is worth with our appraisal tool.