Peterson Chevrolet Buick in Boise including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

12300 W Fairview Ave
Boise, ID 83713

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Peterson Chevrolet Buick

Overall Rating:

3.5 (out of 5)

89% recommend this dealer

919 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Peterson Chevrolet's Excellent Service

Reviewed by CANDACE HARDT from Meridian, IDFebruary 21, 2023

I bought the car of my dreams from Peterson and it went quickly and smoothly.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi, we are so happy to read such a great review about Peterson Chevrolet Buick Cadillac!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Sale of Bolt Ev

Reviewed by Keith Broden from Boise, IDFebruary 16, 2023

The price listed on the MSRP sticker for the 2023 Bolt Ev (VIN XXXXX9545) was $31,060 when we put $1K down in December 2022 which was sent to us with the Deposit Receipt/Agreement. When the Bolt arrived and we asked for final payment documentation on Saturday, February 11th, Peterson Chevrolet said the MSRP on the sticker was $32,180.00 and attempted to charge us the additional $1,120 difference which was not the agreed upon amount when we put our deposit down in December 2022. Manager honored our original agreement only because we had saved our documentation and communications with Peterson Chevrolet from December 2022. If we had not had the original sticker, I feel like Peterson's would have charged us the increased leveraged by GMC.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Keith, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to our General Manager Chris Poluhoff at 208-323-5047 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities N/A

Customer Service 4

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst purchase ever

Reviewed by SLT & DRD from Boise IDDecember 26, 2022

If I could leave a 0 I would. We ordered a new truck, was never called had been delivered 1 weeks prior to me calling to check. Went up there that night took a picture of the price sheet in window. When we arrived to take deliver, the price sheet had been changed and was $3,000 more (good thing I had picture of old one). Pickup did not have the options we wanted. Ordered Z71, asked about Rancho shocks that were supposed to be on it. They said they were only on the back, we went back and forth, then I just gave up. Take it in for the first oil change and have recall to install correct front shock. Take in for recall and they sold our parts to someone else and told us it was our fault! I would never recommend Peterson Chevrolet. Keep asking to speak with a Peterson and keep getting sent to the "general manager" who can not do anything. They want to "make it right" take this pickup back and give us our money back and we will go to another Chevrolet dealer and order one. Paid cash for the pickup. Worse purchase of our lives.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to work towards a resolution, so if you are willing, please reach out to our General Manager Chris Poluhoff at 208-323-5047 to discuss this further.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Peterson Chevrolet Buick

Serving the Automotive Needs of Idaho since 1928.
The Peterson Chevrolet Buick Cadillac Dealership is the best place to test-drive and explore Chevrolet Buick & Cadillac products because it's the one place you can find everything Chevrolet Buick Cadillac including some of the most knowledgeable people. Our Specialists answer your questions and help you get to know our products. Personal Setup gets you up and running in your new vehicle before you leave the dealership. Our Sales Service and Parts Staff will provide hands-on technical support and any necessary repairs in our Customer Friendly Service Department.

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