Walter Jackson Chevrolet in Ringgold including address, phone, dealer reviews, directions, a map, inventory and more

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5340 Alabama Hwy
Ringgold, GA 30736

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Sales: 706-516-1921

Used Cars: 706-516-1927

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:30pm
Tue 8:00am – 6:30pm
Wed 8:00am – 6:30pm
Thu 8:00am – 6:30pm
Fri 8:00am – 6:30pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Walter Jackson Chevrolet

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

19 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

A dealer with employees who really care about customers

Reviewed by Traveling MomJuly 17, 2019

An unexpected breakdown on a 500+ mile road trip turned into the BEST customer service experience. Headed North for wedding, our tire unexpectedly burst just before the Ringgold exit and we coasted on a rim and a prayer into Walter Jackson Chevrolet. The service manager, Marty, explained that he didn’t have a tire in stock that would fit the bill, but he promptly hopped on the phone to North Georgia Tire to find me one. In the mean time, a kind, dog-loving sales person – Todd Ingle – took pity on my family, including my son and my dog, waiting outside in the 90 degree Georgia sun and invited them into the showroom to cool off while we sorted things out. A dog! In the showroom! The team at Walter Jackson went out of their way, driving me and my flat tire all the way to North Georgia Tire to find a suitable used tire, then back to the dealership. The service department installed the tire I bought at North Georgia, and sent us on our journey with best wishes and refusal to take payment, tips, or anything at all but a thank you. This team of folks truly made a difference in our lives, and we could not be more grateful. Our next car purchase will come from them (even though we live nowhere near there), and yours should too. What amazing, wonderful, caring folks. Thank you Danny, Marty, Todd, and everyone else who wished us well and made sure we left town safely!!!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

LOYAL CUSTOMER

Reviewed by Loyal customer from Tunnel Hill, GaMay 02, 2019

Excellent group of people that work at this dealership. Very professional and know what they are doing. Will keep going back and doing business with them.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Dishonest Service Department

Reviewed by Mike Blevins from Trenton GAApril 24, 2019

Dishonest Service Department!!! I took my truck in for a knock in the engine that is still under manufacturers powertrain warranty. Turns out it was a collapsed lifter. When I first came in, Marty(The Service Manager) said that it should be covered. After having a technician hook a computer to truck and whispering behind the scenes, I was told that the truck had a tuner on it at some point and the warranty was void! Problem 1: Unless they can prove that an aftermarket part caused the damage without a doubt, it is illegal to deny coverage under The Magnuson-Moss Warranty Act. Problem 2: This is such a common problem in these engines that GM issued a Service Bulletin informing dealerships that these vehicles with the suspect engines will be coming in with this problem! Problem 3: I wound up taking the truck to a dealership 1 1/2 hours away that repaired the truck under warranty and put in writing on the receipt that there was no reason for Walter Jackson to deny warranty. Bottom line....I was lied to by a dishonest service department because they didn't honor an obvious warranty job. STAY AWAY!!!!! I WILL BE FILING A COMPLAINT WITH THE FEDERAL TRADE COMMISSION ON THESE CROOKS!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Walter Jackson Chevrolet

Walter Jackson Chevrolet in Ringgold Georgia has been a family owned and operated dealership serving the community for over 40 years.
Helpful staff dependable parts and service we provide an unusually pleasant and laid back buying experience.
NO DOC FEES!! NO HIDDEN FEES!!
Visit our website at WWW.WALTERJACKSON.COM

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