Butler Chevrolet in Macon including address, phone, dealer reviews, directions, a map, inventory and more

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2020 Riverside Dr
Macon, GA 31204

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Butler Chevrolet

Overall Rating:

4.4 (out of 5)

92% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Scammers

Reviewed by avids from Macon, GAJanuary 26, 2021

My car stopped runningtwice. once on the interstate and once on Riverside Dr. I was not sure if the warranty was still good so i called to find out. I was assured it was still under warranty and to bring it in. They told me who to call to have it towed in. I suspected it was the battery, but was not sure. They had my car longer then the time frame i was told and had to rent a car. They had referred me where to go for a rental. They billed me $525.51, $127.50 for diagnostic, $255.85 for a battery, $383.35 for labor, $2.95 for a complience fee, $73.14 for towing, and $45.00 shop charge for repair order plus tax on all. I talked to Chevy Corp and they got back with me today and said Butler refuses to refund anything. Had I known it was out of warranty I would have taken it elsewhere. I was totally scammed to have it brought to them when they knew it was out of warranty. Chevy Corp did say they will send me $100 certificate for any other repairs needed in the future. Will never go to Butler again. I was told that if I did not have it repaired there I would still have to pay the tow fee and $150 plus taxes and fees. Then would have to pay an additional tow fee to have it towed elsewhere. I was also told the $150 would be taken off the bill after repair and it was not.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Chevrolet Equinox LT

Reviewed by Patricia Ann Tucker from ThomastonJanuary 26, 2021

Everyone we talked to from first phone call till we met in person was courteous and knowledge about our transaction. We would buy from this dealership again when another car purchase is necessary.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Butler Chevy is the BEST!

Reviewed by CoV Mom from Cochran, GAJanuary 16, 2021

The staff at Butler Chevrolet are very professional and knowledgeable of the vehicles they sell. I have purchased several vehicles from them, and they are always attentive and listen to the customer's needs.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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