Chevrolet
New Car Dealership in Jonesboro, GA
Overall Rating
4.7/5
Read dealer reviews
Terry Cullen Southlake Chevrolet, Your Jonesboro Chevrolet Dealer Terry Cullen thanks you for visiting our comprehensive Jonesboro Chevrolet online dealership. Terry Cullen Southlake Chevrolet takes pride in our dealership, the products we sell and the car, truck or SUV you'll drive away in. We're confident that you'll find the perfect vehicle at the best price at Terry Cullen Chevrolet. Looking for new cars in Jonesboro or the surrounding Georgia region? Let our staff find you the new or used vehicle you've been looking for.
Terry Cullen Southlake Chevrolet also has a service department if you need ongoing support with your new Chevrolet, Terry Cullen Southlake Chevrolet has Chevrolet-trained mechanics and uses the highest quality parts. If you are in Jonesboro, Terry Cullen Southlake Chevrolet should be your dealership!
Terry Cullen Southlake Chevrolet Reviews
Overall Rating
4.7/5
338 out of 359 people recommended this dealer
Overall Facilities:
2.6/5
SCAM ARTIST AND LIARS
Reviewed by JADED
in Atlanta, Georgia
September 20, 2020
SCAM ARTIST AND LIARS! Do NOT take your car here to be serviced!! We took our Chevrolet Cruze here to be serviced. Specifically told them to fix what the car needed to pass emissions. Stanley assures us we would have our car back on the road. $1800 dollars later, check engine light comes right back on, less than 24 hours after they serviced it. Spoke to the service manager, Lee , what a absolute joke he was. Fed us a bunch of malarkey about tiers of service, and what the system reads. Sir you know we needed a catalytic converter, it’s not our fault your diagnostic didn’t catch it. You owe us! His response was well we can finance the proper repair?!?! So now you want us to go into debt, after we’ve just given you our life savings?? I wouldn’t trust these scammers with a oil change. A shame how they lie and scam poor folks during a pandemic. We are literally paying a car payment for a car we cannot drive. We have reported them to the BBB and are pursuing legal action!
Michael Kyler
Reviewed by Michael Kyler
in Stockbridge
June 18, 2020
Went to this place to get my truck repaired and got completely ripped off. I took my truck there and they told me it would take a few hours to find out the problem. Ok fine. My truck sat in the same place for 3 days before anyone checked it out. They call me on the 4th day and say that they had found the problem and it would be $540 to fix. I didn't complain or make a fuss about the price because I wanted my truck fixed and trusted them to do it. They call me and say my truck has been repaired and I could pick it up. I go pay the bill and pick up my truck. No less than 2 hours later the truck starts doing the exact same thing it was doing before I took it to there to get repaired. I call the service department and let them know that the truck wasn't fixed and that it was continuing to do the same thing it was doing before they supposedly fixed it. The guy had the nerve to tell me that I would have to make another appointment to bring back in but it would be about a week before they could look at it. In the mean time I needed to go under the hood and push some yellow button each time I try to start it up. No what I should have done was take it some where else. I just paid over $500 for Terry Cullens to not fix my truck and replaced a part that didn't even need replacing. Secondly, why should I have to wait to bring it back in when I paid to have it fixed by people who are supposed to be professionals but misdiagnosed the problem and didn't fix my truck but took my money. On top of all of that they had the nerve to say I would have to pay another $125 to have it looked at again and then pay for whatever they found wrong. So I'm supposed to pay to have it misdiagnosed again, then possibly still not fixed for a second time. You go one their website and they state how they try to give the best customer service possible and how they pride themselves on their reputation. All of that is straight garbage. I paid my hard earned money to these people just to be ripped off and given the runaround. At this point even to take it back I would worry that they would purposely screw something else up just out of spite. This is just like being robbed. They gave me a part I didn't need, didn't fix the problem but still took my money. My hard earned money. If I didn't want the job done right I would have taken it to a backyard mechanic but then again maybe I would have been better off because at least then it would been a little better to get ripped off. I guess this is what Terry Cullen does, rip hard working people off so he can keep his wallet tight. Disappointed and disgusted.
Lisa Jackson at Terry Cullen is the Best
Reviewed by Michele Johnson
in Riverdale, GA
December 29, 2014
I filled out my application on-line. Lisa Jackson contacted me almost immediatly. She was very pleasant. When I cme into the dealership I was very ill. Everyone was so professional & considerate. I originally applied for a Cruze although I really wanted the Malibu. Llsa explained everything to me & stuck by my side & made my dream come true. I am know driving a 2015 Malibue! Thank you Lisa Jackson, You're the BESTEST!
Kudos to the Terry Cullen team. You guys rock!
