8153 Access Rd
Covington, GA 30014

Get Directions

Sales: 229-441-3058

Used Cars: 478-800-8160

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Ginn Chevrolet

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

224 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor.

Reviewed by RIPBRENDA62904December 08, 2025

Poor. Appointment made to drop your vehicle off but not diagnosed same day. Three (3) days later and car still not diagnosed/serviced until I threatened to pick it up. Only to be charged $200 for diagnostic but no regards for being inconvenienced without a car.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with us. I understand your frustration regarding the delay in diagnosing your vehicle and the inconvenience it caused you. Your feedback is important, and I want to assure you that we take these matters seriously. I encourage you to reach out to me directly at Ginn Chevrolet, so we can discuss your concerns further. Thank you for your input. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Service here is always pretty much great.

Reviewed by ysbartonDecember 08, 2025

Service here is always pretty much great. This last visit was concerning, however we needed additional answers on the issue and may have not communicated that well to get them. We now need to schedule another visit to get answers on why the truck has this issue if it was not related to the original visit

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding the additional answers needed for your truck. It’s important to us that you receive the information you require. Please feel free to reach out to us at Ginn Chevrolet to schedule your next visit, and we’ll ensure you get the clarity you need. We look forward to assisting you further! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service team!

Reviewed by DGELDHAUSERDecember 04, 2025

Great service team! Ashley and Yolanda always communicate the exact issue and cost to repair before work begins. Repair times are prompt, and drop off is seamless. Could not be happier

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your wonderful review! I'm pleased to hear that you had a great experience with our service team at Ginn Chevrolet. It's fantastic to know that Ashley and Yolanda provided clear communication and prompt service. I appreciate your support, and we hope to see you again for any future needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ginn Chevrolet

The team at Ginn Chevrolet would like to welcome you to our dealership in Covington where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on our professional finance team will help you get settled with a competitive financing or lease plan.

Ready to buy? Get a price quote before visiting the dealership.

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