Milton Ruben Superstore in Augusta including address, phone, dealer reviews, directions, a map, inventory and more

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3514 Washington Road
Augusta, GA 30907

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Milton Ruben Superstore

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1033 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bad Service

Reviewed by Christian Zubieta from Martinez, GAOctober 02, 2021

I got an appointment to get my oil change and to take care the recall for my 2019 Tundra on Oct.01,2021.I dropped my truck at Milton Ruben Toyota service center at 10:28am and David McGahee is the one came to me and ask me If I have an appointment, I said yes I need Oil change and take care the fuel pump Safety Recall and I ask how long it will take to finish? He answered maximum 4 hours and this is the same answer that they told me over the phone about the Safety Recall when I called them to set up an appointment for my oil change. I called David McGahee four times and I called the supervisor one times , I left two messages to David McGahee first message is 2:57pm to check on my truck but he did not call me back, then I called again at 3:20pm still no answer, then I called 4:43pm and still no answer for David McGahee so I left 2nd Voicemail but again NO respond, then I called again at 4:48pm to patch me through the supervisor but no answer from their supervisor I left a message also asking to call me back about my truck but the same thing no Return call. I am expecting to get my truck around 2:30pm-3:00pm so I scheduled my customer to bring their cabinets and countertop around 4:00pm to be Install but I end-up get curse out just because I can not make it. On top of that I got home and look my paperwork they charge me for rotating my tires which is I did NOT ask for it. I went to Milton Ruben Toyota for Oil Change and take care of the Safety Recall. Guys be careful, before you'll leave or pay Please look at the paperwork they might charging you without your acknowledge. I will not bringing my vehicle at Milton Ruben Toyota to service my Truck and also I told my 22 of my friends not to bring their Toyota to get service there.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 1

Buying Process 3

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Great Customer Service!!

Reviewed by Alexis O. from Grovetown, GASeptember 10, 2021

The whole team was super nice to me and my kids throughout the whole car buying process! I have no complaints about them. Definitely recommend! Brendan and Brian were awesome!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Milton Ruben Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Service department nightmare

Reviewed by Ktruong from Augusta, gaMay 20, 2021

Went here to get my oil changed and tires rotated. Service person was nice, but when I got my car back I noticed that my tires weren’t rotated at all. I only got 2 front tires changed a couple of years ago since the back tires didn’t wear out as quickly. I told the service person that it wasn’t done and I forgot to give them my wheel lock which was in the back. He ensured me that they would have looked, but I just wanted my money back for the tire rotation. I didn’t want it to be rotated since I’ve already been waiting for over 2 hours at this point, but he said I’ll look into the cameras for you but still need you car. He came back with the tires rotated anyways, and said the guy was at lunch now so he couldn’t talk to him. After leaving, I opened my trunk to find everything everywhere, I had just gone to Walmart to grab a few items and everything was out of their bags. They also pumped my tires to 39 psi when the recommended manufacture only recommends 32. So while driving home all I hear is a loud continuous noise from my tires. Awful experience and will never go back.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Milton Ruben Superstore

Milton Ruben Auto Group serving Augusta GA Georgia offers great low prices rebates and incentives for new & used cars vans and SUVs to all of our neighbors in Augusta Aiken Thomson Waynesboro and Columbia SC. Milton Ruben Auto Group in Augusta Georgia is one of the premier dealers of new & used vehicles in Augusta GA Aiken Thomson Waynesboro Columbia SC . We carry the most complete selection of new & used vehicles available in Georgia. At Milton Ruben Auto Group in Augusta Georgia we are your one stop shop for all your needs. At Milton Ruben Auto Group customer service is our number one priority.

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