Parker Chevrolet in Ashburn including address, phone, dealer reviews, directions, a map, inventory and more

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517 Gorday Dr
Ashburn, GA 31714

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Sales: 888-343-5671

Used Cars: 888-328-4097

Hours Toggle

Sales Department

Sun Closed
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:30pm
Sat 8:00am – 2:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Parker Chevrolet

Overall Rating:

4 (out of 5)

73% recommend this dealer

37 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Purchased a 2008 GMC Sierra with 73K miles from Parker...

Reviewed by uanealOctober 19, 2021

Purchased a 2008 GMC Sierra with 73K miles from Parker about 2 months ago. The buying process was great and they treated me really well. I have now put about 3k miles on the truck and just had a leveling kit installed. While the kit was being installed, the installer noticed the front wheels were leaning out when the truck was on the lift. Upon inspection, they determined that 3 of the 4 ball joints were in need of replacement. Parker was either aware this or their service department was incompetent as they replaced the sway bar links on both sides before listing the truck and would have noticed upon doing that work. My transmission also began slipping, so I took it to a mechanic who determined that the pump was burnt up. Either Parker or the previous owner had to know about this because the smell of a transmission pump going out is very noticeable and it did not happen while I have driven it. It also appears as though new transmission fluid was added at some point recently (which was not reflected on Parker's service records, but perhaps it was done by previous owner). Parker offered to replace transmission and ball joints at a discount. Their discount rate was more expensive than my mechanic's rate with the same warranty and I live over an hour away, so there is the matter of getting the truck to them (not currently drivable). I'm now out over $3.5k on a truck I purchased from them and put 3k miles on.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (888) 353-0909 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Go somewhere else

Reviewed by UANeal from Moultrie, GAOctober 16, 2021

Purchased a 2008 GMC Sierra with 73K miles from Parker about 2 months ago. The buying process was great and they treated me really well. I have now put about 3k miles on the truck and just had a leveling kit installed. While the kit was being installed, the installer noticed the front wheels were leaning out when the truck was on the lift. Upon inspection, they determined that 3 of the 4 ball joints were in need of replacement. Parker was either aware this or their service department was incompetent as they replaced the sway bar links on both sides before listing the truck and would have noticed upon doing that work. My transmission also began slipping (has since gone out) so I took it to a mechanic who determined that the pump was burnt up. Either Parker or the previous owner had to know about this because the smell of a transmission pump going out is very noticeable and it did not happen while I have driven it. It also appears as though new transmission fluid was added at some point recently (which was not reflected on Parker's service records). They offered to fix at a “discounted cost” which wasn’t any cheaper than my local shop plus the fact that I would have to pay to have the truck towed to them.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Parker Chevrolet Buick GMC INC. (888) 353-0909

Overall Facilities 4

Customer Service 2

Buying Process 4

Quality of Repair 1

Maximum rating = 5

1.4 (out of 5)

Terrible customer service and very unresponsive....

Reviewed by Suge Knight Jr.September 23, 2020

Terrible customer service and very unresponsive. Contacted the dealer about a vehicle 2 weeks ago and received a text from a rep & she never followed back or responded to any text messages after the 1st day. 2ndly I recieved a email that claimed the dealership was closed and they would return my call as soon as they reopen. I had several co workers and family attempt to contact the dealer about the vehicle & the received no response as well. Lastly, there are 5-7 different numbers for the dealer and no one ever answered any of the numbers. Ive monitored the vehicle for several days & to my surprise today 9/23/2020 the vehicle was sold. So obviously either the rep I was dealing with wanted the vehicle for herself or one of the employees wanted it for themselves. SO if you look for a dealership that will keep all the best deals to THEMSELVES & leave the remaining trash vehicles to the public...COME TO PARKER CHEVROLET!!!(Suge Knight voice)

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

I am very sorry to hear of your dissatisfaction and I would love to talk to you personally to understand more about what you were looking for and the issues you had. I can assure you that we would love nothing more than to get you the car that you want! Please call me to discuss. Thanks, BJ Thompson Parker Chevrolet Buick GMC 229-567-3306

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Parker Chevrolet

Welcome to Parker Chevrolet Buick GMC in Ashburn where our philosophy is to give customers the best care and service throughout the dealership.

Our friendly hassle-free attitude coupled with the value we put on customer loyalty have made us the #1 Ashburn GA Buick Chevrolet and GMC dealership with the best new and used selection.

Stop by or give us a call today to schedule your next test drive!

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