Prince of Albany in Albany including address, phone, dealer reviews, directions, a map, inventory and more

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2701 Ledo Rd
Albany, GA 31701

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Sales: 229-351-4013

Used Cars: 229-351-4036

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Prince of Albany

Overall Rating:

3.6 (out of 5)

63% recommend this dealer

35 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Prince Comes Through

Reviewed by Karen Stiller from Albany, GaOctober 22, 2021

Several weeks ago I wrote a scathing review about Prince of Albany’s service department. I accused them of recharging and placing a used battery in my mom’s Cadillac as the battery only lasted one week. The new one lasted the same amount of time. With this being said I figured the problem must be larger and went back to the dealership to “eat crow”. Becky, the service manager was kind, helpful and professional. Though, their appointments were booked until the end of November she said they would find time at some point to fit us end if we could be patient. Low and behold Becky was true to her word, and we picked up the car today in good working condition with the problem solved - a corroded battery cable now fixed and brand new. Thank you to the service team and Becky for putting up with my upset in the beginning , diagnosing and solving the problem.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Buddy Carver – General Manager – (229) 432-6271

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.4 (out of 5)

The worst service department in the area will never buy...

Reviewed by Lh1949May 18, 2021

The worst service department in the area will never buy anything else from them or have anything else serviced at any of their locations they have had my 2021 trail boss for three weeks and can’t tell me when it will be fixed or even return my calls

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Sales staff is great! Everyone in sales is friendly and...

Reviewed by CoryJuly 18, 2020

Sales staff is great! Everyone in sales is friendly and knowledgeable of the cars and trucks they are selling. I used Jeff Jones to sell me the last 3 vehicles. Teri underwood in finance is great as well! She talked me into an extended coverage on my first vehicle and all since and glad she did! I had to go in for a water pump base warranty was up but since I had the coverage I only had to pay $100

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Prince of Albany

Prince Chevrolet Buick GMC Cadillac Of Albany has a wide selection of new used and GM Certified Chevrolet cars trucks vans and SUVs.

Experience the superior service at Prince Automotive Group in Albany and see how we do things differently here! Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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