SCHUMACHER CHEVROLET OF NORTH PALM BEACH in West Palm Beach including address, phone, dealer reviews, directions, a map, inventory and more

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3720 Northlake Blvd
West Palm Beach, FL 33403

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Sales: 888-285-8210

Used Cars: 888-430-5216

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of SCHUMACHER CHEVROLET OF NORTH PALM BEACH

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1250 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Let me tell you a story about Schumacher, I have...

Reviewed by LupeNovember 05, 2021

Let me tell you a story about Schumacher, I have purchased several vehicles from them over the years. Their service depart 100% lied and tried to cheat me! The service manager there is a complete crook. I took my 75k truck in for a noise in the front end. They told me, “drop it off, we will get you a rental” I did that. Three days later I called them for an update, they said “There has to be something INTERNAL with the differential, we will have to take it apart”. Three more days later I called them and they said GM was not covering this warranty for neglect. I asked how is this neglect? They explained it was due to the differential mounts being broken. This is something they would have been able to see in a standard visual inspection! They LIED, I spoke with GM and the extended warranty company they recommended I purchase and I did. Both GM and Ally said “We may be able to get this overturned but we need information from Schumacher”, they simply never replied and allowed it to go on for days. Finally they called me and said “Since this is not under warranty we aren't paying for the rental after today”. I of course returned the rental and drove my truck out of there and took it to another dealer. Here we are 90 days later, they have not paid for the rental, they ordered, they told me when and where to pick up and when to return, they lied to GM, they failed to respond, and now they are saying it’s on me to resolve. This dealership has lost its way, their service department has fallen to the level of a common criminal. What they have done, and continue to do to me is nothing short of criminal.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We literally had just moved to the area and coming off of...

Reviewed by tracym_109October 29, 2021

We literally had just moved to the area and coming off of the highway the car started misfiring. We were so thankful for VW Schumacher and their friendly service agents. Would highly recommend!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

These words go a long way, it motivates us to work even harder, thank you for the review we are glad you had a great experience

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Salesperson was very professional. All our needs where...

Reviewed by jtj2572October 20, 2021

Salesperson was very professional. All our needs where met.The price was reached after our much give and take.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for choosing Volkswagen of Lake Park and Welcome to the Schumacher Family! We hope you love your new vehicle!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About SCHUMACHER CHEVROLET OF NORTH PALM BEACH

Schumacher Automotive in North Palm Beach serving Palm Beach & Palm Beach Gardens is proud to be an automotive leader in our community. Since opening our doors Schumacher in North Palm Beach has maintained our solid commitment to our customers offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer you can trust that Schumacher Automotive in North Palm Beach will professionally fit you into the vehicle of your choice.

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