Wallace Chevrolet in Stuart including address, phone, dealer reviews, directions, a map, inventory and more

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3575 SE Federal Hwy
Stuart, FL 34997

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Wallace Chevrolet

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

432 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

2.5 hr oil change

Reviewed by Jackie Abercrombie from Belle Glade, Florida August 21, 2021

Drove a hour to get my oil changed had a 10:30am appointment, got there at 10:00am didn't get done with my oil change until 12:30pm 2.5 hrs for a oil change this is the worst service department I've ever been to

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Service Manager, Mike Rivera, 772-286-3555 ext. 14260

Overall Facilities N/A

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.6 (out of 5)

disappointed and frustrated costumer

Reviewed by Gabe from palm beach garden August 12, 2021

I purchased a Corvette form your dealership, with the purchase I received exclusive 2 year Maintenance plan with multi point inspection too. I took my car in for first oil change , when I got home I noticed 1 of my tires was damaged, I was surprised that the mechanic did not mention this to me. As if they did the inspection that was included why did they not notice this? I called to get it replaced, I was put on hold and was transferred many times to different departments with no assistance. I ended up taking it to a tire company for the purchase, a loss of $2,500 to you. I scheduled my next oil change for Aug. 10 at 8:30AM , When I checked in the receptionist asked my name and what car I brought in. She then told me it will be 2.5 hours , which I thought that is a long time to do a scheduled oil change?? I decided to stay as I do not live close by. After 3 hours I went to the receptionist to ask about my car , at this time she asks again my name ? I gave my name to her 3 hours ago, not good customer service.... She then tells me that they do NOT have the oil needed for my car. How long would she have let me sit there before telling me?? I lost 4 hours of work , I have a terminally ill wife at home, this was beyond unacceptable and unprofessional from a company of your reputation. Your service department changed the digital display for oil life to 100%, without ever changing the oil or filter? How does this happen? No one could give me an explanation to why they would allow a customer to sit for 3 hours and not be able to do a simple oil change. I do not feel I have confidence in your service department after the 2 incidents that i have endured. I had a very pleasant buying experience, I had even recommended friends to your dealership, At this time I am so disappointed and frustrated with this situation. I expect that you will resolve my situation in a VERY timely matter....

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Wallace Chevrolet, LLC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our Service Manager, Mike Rivera, at 772-286-3555 ext. 14260 to discuss ways we can better serve you in the future. We hope to hear from you.

Overall Facilities 3

Customer Service 1

Buying Process 4

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Corvette purchase

Reviewed by Jose Fuentes from Miami floridaJune 16, 2021

Purchased a C8 corvette with Ed Vossen. Ed was always very informative and helpful. Although the vehicle is being sold above msrp at other dealers, Ed and Wallace Chevy kept their promise of keeping the car at msrp when I made the deposit. Would definitely recommend. Nicholas from finance was great too and got me a great apr!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Wallace Chevrolet

Come see Wallace Chevrolet's New Dealership. Buy with confidence at Wallace Auto Group in business over 50 years.

Need Service Done? Have your Chevrolet serviced by Factory Trained Certified Technicians at Wallace Chevrolet. Schedule your next appointment online over the phone or in person. We also offer Genuine Chevrolet Parts and Accessories. Don't hesitate to call about our Specials!

The Wallace Automotive group is composed of Nissan Hyundai/Volvo Mazda Cadillac Volkswagen Chrysler/Jeep/Dodge/Ram Chevrolet and Lincoln. We are ready to assist you. Just remember It's Got to be Wallace!

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